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White Palace Spa


Peace. Beauty. Tranquility. All mere words in today’s busy world. That is, until you approach our doors. From the time you enter our warm and inviting surroundings, all of those words become a reality. Walk into a world of complete sensory heaven where time is left at the door and a new journey begins.

At White Palace SPA, we offer a rejuvenate retreat from the sensory overload of today’s hectic lifestyle and transport yourself to a more tranquil world. Our relaxing, full-service day and night spa offers a wide array of healing services to suit your every need. Whether you come with a large group of friends, with your loved one, or for a day just for you; and whether you need a body massage, body scrub, foot reflex, or pedicure or foot spa, our highly trained professionals are here to give you some thing undeniably special. Our soothing environment encourages both men and women to unwind, restore balance and invigorate body, mind and spirit.

Spa Name: White Palace Spa
Operational Status: OPEN
Location / Address: Branch 1: Unit 6, RF Lopez Bldg., Lopez Drive, Brgy. San Isidro, Paranaque City
Branch 2: 2F GRAM 2 Bldg., Dr. A. Santos Avenue, San Dionisio, Paranaque City
Branch 3: G/F Royale Regent Bldg., Filmore St. cor. Einthoven St., Brgy. Palanan, Makati City
Landmarks: Branch 1: Along Lopez Drive, near Lopez Village and BF Homes Gate, Paranaque
Branch 2: In front of SM Sucat between Virra Mall and Avida
Contact Numbers:
Landline: Branch 1: (02)799-8728
Branch 2: (02)508-9127
Branch 3: (02)576-2975
Mobile: Branch 1: (0927)297-2924, (0947)937-5584
Branch 2: (0927)297-2925, (0999)852-8938
Branch 3: (0999)497-8571, (0905)285-8317
Operating Hours: Mondays thru Sundays, 1:00PM to 7:00AM
Membership: None
Amenities
Shower: Yes
Wet Floor: Yes
Dry Sauna: Yes (Makati branch only)
Parking: Yes
Home Service: Yes
Other Features: Free Wi-Fi access, Secluded area for Body Wash & Body Scrub
Masseur Type: Male & Female
Specialty: White Palace Signature Massage
Treatment Area: Cubicles, Couples’ Rooms, Private Rooms
Price Range: P250.00 – P800.00
My Experience: None yet.
Manila Touch Current Rating As of June 20, 2013
Parking: ★★★★☆☆☆☆☆☆ (unrated)
Ambiance: ★★★★★★☆☆☆☆ (unrated)
Services/Treatments Offered: ★★★★★★★☆☆☆ (unrated)
Facilities: ★★★★★★★☆☆☆ (unrated)
Attention to Detail: ★★★★★★★★½☆ (unrated)
Skill: ★★★★★★★★☆☆ (unrated)
Value for Money: ★★★★★★★☆☆☆ (unrated)
Feeling of Rest & Relaxation: ★★★★★★★☆☆☆ (unrated)
VN:F [1.9.22_1171]

Now you can rate this spa yourself! Click number of stars per category and then click "Submit" once you have rated all the categories. Note: Please be honest and rate the spa depending on your experience so this can be a reference for the rest of our readers. Thank you.
Parking
Ambiance
Services/Treatments Offered
Facilities
Attention to Detail
Skill
Value for Money
Feeling of Rest & Relaxation
Rating: 6.6/10 (84 votes cast)


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436 ResponsesLeave a comment
  • White Palace SPA
    10/24/2014 at 11:30 am
    Reply

    White Palace SPA : Your weekend getaway spa partner…

    White Palace SPA is giving PHP50.00 off (PHP250/HR full body massage: Sucat & Lopez Paranaque branch, PHP300/HR full body massage: Makati) on all basic massage services between 1PM-5PM, daily.

    Our come in 5 = 1 free promo is also available in all our branches. We also offer several packages at very reasonable prices.

    For spa appointments, please contact:

    Makati Branch: 576-2975 (Landline) / 0999-4978571 (Smart) / 0905-2858317 (Globe);

    Sucat Paranaque Branch: 508-9127 (Landline) / 0999-852-8938 (Smart) / 0927-297-2925 / (Globe);

    Lopez Paranaque Branch: 799-8728 (Landline) / 0947-937-5584 (Smart) / 0927-2972924 (Globe).

    We have male and female therapists. We are open from 1PM-7AM daily.

    White Palace SPA is a recipient of the 2014 Golden Globe Annual Awards for Business Excellence.

    At White Palace SPA, our passion is your ultimate relaxation. ‪#‎whitepalacespa‬

  • White Palace SPA
    10/20/2014 at 3:27 pm
    Reply

    Hello Everyone,

    We are pleased to announce our new website. Please visit http://whitepalacespa.wps.url.ph/index.html

    At White Palace SPA, our passion is your ultimate relaxation.

  • White Palace SPA
    10/18/2014 at 11:19 pm
    Reply

    We are pleased to announce that White Palace SPA will soon open its 4th branch along Shaw Boulevard (Mandaluyong area).

    Please standby for more updates.

  • Jepoy Almanza
    10/05/2014 at 12:46 pm
    Reply

    This spa has the ‘wow’ factor. It appears in an impressive old mill and is so tastefully done and well planned. It has absolutely the basic amenities you can hope for in a spa. My only grumble is, we wanted more time there…..We enjoyed the foot reflex and body massage package. This place is just fabulous! This is now my new haven of relaxation in Paranaque.

  • Michael
    10/04/2014 at 2:12 pm
    Reply

    I have visited White Palace Spa about 9 times now for a foot massage, full body oil massage and each time I have had a relaxing and enjoyable experience. My favourite place in Makati for massage and relaxation at a very good price. The staff are very professional, well trained, can speak English and are very friendly. The manager is very good and professional at her job and helpful, found her lovely and friendly just like her staff. Pleasant, relaxing, wonderful service and would visit everyday if had time well worth the visit when in the Philippines. I recommend White Palace Spa to who ever reads this and to my friends because I will surely be back. I will try the spa’s Paranaque branch soon.

  • Andrew
    09/29/2014 at 3:51 pm
    Reply

    Went to WP makati branch for four times now. Usually on a sunday around 3-4pm. I never received any discount during my visits nor did my feet get washed. With regard to the massage, my first masseur was the best. He knew exactly what he was doing. I’m not sure if his name was carlo or warren..

  • duko
    09/24/2014 at 4:46 am
    Reply

    Went to Sucat branch, was offered the body wash/massage combo, P550 for 1.35 hrs.

    1. Body wash was too short. I was in and out of the wash room in about 10 mins.

    2. Wash area is too dark. I slipped while looking for my slippers. Please install an adjustible lighting preferbly with white light instead of red.

    DARK, WET AND SLIPPERY ROOM IS DANGEROUS!

    3. Bathroom is nice and clean, but shower is not working (shower is off on purpose according to the staff).

    4. Bed is too narrow, MT had diffulty going on top of me.

    5. MT used a combo lotion/oil which makes my body slippery, which meant her hands slipped on hard pressure.

    6. Massage lasted for about an hour, so thats 1.10 hrs incl wash. Where is the other 25 mins!!????

    7. There is a bench in the middle where the other MT hangs out, I can hear them talking and the sounds on their phones.

    8. I was asked to buy ice cream/popcicles before massage. Eh???

    9. MT & Staff are nice and friendly.

    10. Massage itself is quite ordinary, nothing special. Only thing I like about the experience was that I was totally naked and not covered during the massage. (Hey, the MT told me to go stark naked during the wash, So I might just as well go commando during the massage itself hehe…)

    11. Too expensive. Only reason I would go back again is if Banahaw Heals (which is just right in front) is full. I get the same quality of massage anyway.

  • White Palace SPA
    09/22/2014 at 12:08 pm
    Reply

    Hello Everyone,

    White Palace SPA has received another great review posted in one of the major local blogs in the Philippines.

    “There’s a glut of massage parlors and wellness hubs in Metro Manila. Most of which offer the basic types of massages at low prices. The more you gravitate towards exceptional but affordable massage, the more that you are drawn to the prestige of Makati City businesses. The city, after all, is where you “make it in life.” And it’s what hardworking and tired male and female young professionals happen to experience — leave their respective comfort zones and troop over to the quieter and residential side of Makati where White Palace Spa (WPS) has been making good relationships with wellness patrons.

    White Palace Spa started elsewhere but it is in Makati City where neighboring cities’ massage aficionados have learned to hie off to. Never mind if they currently reside an hour away from Barangay Palanan near Cash ‘N’ Carry where the spa is, as long as the latter is open in the wee hours, which it is, then a good, reliable massage can be had.

    Open from 1:00pm to 7:00am the next day, most of the young professional patrons of WPS sometimes make side trips to the shop after late daytime work or just before night shift jobs. The place has a decent sauna, spacious shower rooms, clean individual (non-sharing) rooms for massage privacy, and a complimentary foot wash station upon a guest’s arrival.
    Good Therapists

    WPS prides itself with good therapist retention which a lot of small-time and big-scale massage shops are having a hard time experiencing in competitive Metro Manila. Male and female therapists at WPS are well compensated, undergo team building sessions, and are exposed to essential seminars.

    The real secret to WPS’ success in Makati City, however, is its signature massage called White Palace Signature Massage with Hot Pack which is a 1 hour and 15-minute massage type. Guests almost always request for it as it’s a perfect combination of all massage techniques and manipulations which brings complete relaxation and detoxification. Tossed in the combo are Swedish, Shiatsu, Thai-Yoga, Pinoy Hilot, Hawaiian Lomi-lomi, Facial and Scalp Massage, plus Foot and Hand Reflexology all in one complete body massage.

    White Palace Spa – Makati City

    Location:
    G/F Royale Regent Bldg., Filmore St. corner Einthoven St., Brgy. Palanan, Makati City, Philippines

    Phone:
    576-2975 (Landline)
    0999-4978571 (Smart)
    0905-2858317 (Globe)

    Operating Hours:
    1:00pm – 7:00am (the next day) daily

  • duko
    09/21/2014 at 1:54 am
    Reply

    Just went to Sucat branch .. will post a review later…

  • Hank
    09/19/2014 at 3:28 pm
    Reply

    I was happy to know that my former therapist was with White Palace already, in their Makati Branch. So I went there and availed of their scrub and massage combo for php 950.00. The experience was awesome despite the fact that my therapist was occupied with another client so they recommended me a new one,, and I must say I also have NO complain with his service. However, what made me quite apprehensive to go back again is the fact that I have to add another 250.00 for the use of the sauna just even for a mere 10 mins? To think that this add-on should be free already? But if that is how they rate their charges, then nothing I could do more.
    Hopefully they will let sauna use free of charge already. For sure clients will be happy about it like me, who likes to spend 10 mins inside the sauna after the scrub and before the actual massage. Kasi for that price, balik na lang ako Amistad. Sorry, jus a feedback though.

  • gossip
    09/19/2014 at 12:19 am
    Reply

    nkaka inis mga masseur.. hanap namin relaxation, hndi extra service.

  • james
    09/17/2014 at 7:58 pm
    Reply

    Last night i went here. The worst experience ever with that new therapist. He said he was from verde spa before and a Doh licensed therapist. I doubt because of his unsatisfying massage and it’s like he doesn’t know the points and what he is doing. The massage render 35 minutes and he offered an extra for 3500 then 2500. I said ” whoa really”. He said ” Tinigasan na kayo di pa kayo papa extra grabe naman kayo”. I forgot his name. But he looks like a monkey with a muscular body. That service was a waste of time and money. I think you should train first your therapist. I’m now hesitating if i will go back because of that therapist..

    • gossip
      10/02/2014 at 11:04 pm
      Reply

      maybe that’s bryan.. he offered me also but i refuse to accept.

  • edwin
    09/13/2014 at 2:04 am
    Reply

    I went to the makati branch last week. I got the wash and the signature massage. I am not sure if the name of the therapist was mark or melvin. Basically, his maneuverings were just right. I just have a question though– is the dry sauna not working? Is it not part of the the package (like bath and sauna)?

    Yesterday, I tried to call for home service, too bad, it is not offered outside of makati. When are you going to offer such service in ortigas?

    • White Palace SPA
      09/14/2014 at 12:22 pm
      Reply

      Hi edwin,

      Thank you for trying out our Makati branch. We have a therapist by the name of Mac and Marvin.

      Our sauna facilities are working. We charge a separate fee of PHP250 or you can avail our 1 hour and 15 mins full body signature massage + use of sauna for only PHP600.

      We will be opening another branch in the Taguig area by November of this year and another branch by Q1 next year in the Mandaluyong area. We should be able to do home/hotel/outcall services in nearby areas such as Ortigas.

      Have a great weekend!

  • White Palace SPA
    09/08/2014 at 12:27 am
    Reply

    We are pleased to announce that we have just hired additional male and female therapists to cater to the demands of our growing client base.

    We wish to welcome Vanessa, Jay and Nixon (Sucat Paranaque Branch); Marvin and Warren (Makati Branch).

    Please try them out soon.

  • White Palace SPA
    09/07/2014 at 8:06 am
    Reply

    Happy Feet!

    If you enjoy the therapeutic benefits of foot reflex, you should know that the benefits are compounded when utilized as a frequent therapy.

    Your feet deserves to be happy! Make a foot reflex appoinment now:

    Makati Branch: 576-2975 (Landline) / 0999-4978571 (Smart) / 0905-2858317 (Globe);

    Sucat Paranaque Branch: 508-9127 (Landline) / 0999-852-8938 (Smart) / 0927-297-2925 / (Globe);

    Lopez Paranaque Branch: 799-8728 (Landline) / 0947-937-5584 (Smart) / 0927-2972924 (Globe).

    We have male and female therapists. We are open from 1PM-7AM daily.

    White Palace SPA is a recipient of the 2014 Golden Globe Annual Awards for Business Excellence.

    At White Palace SPA, our passion is your ultimate relaxation.

  • Toblerone
    09/04/2014 at 12:56 am
    Reply

    Hi WPS. I got to experience lopez /sucat branch, do you have masseuse / masseur who is certified massage therapist? Im sorry to say but some of your staff that i chance upon, I suppose, lack the skill in using the towel as a cover to the body, in lieu of shorts, which in turn made me a little exposed enough to feel the chill in the middle of the session. The place is very nice, superb i would say, but unfortunately yung laging assign sa akin ay bano.That would be all for now.

  • Albert
    09/02/2014 at 12:45 am
    Reply

    Good day, just like to know the outcome of your investigation, if there’s any??? Just shoot your response on my e-mail. Thanks!

    • White Palace SPA
      09/04/2014 at 3:02 pm
      Reply

      Hi Albert,

      We have completed our investigation and can surely update you by sending you an e-mail.

      May we know your e-mail address?

      Thanks,
      JC

  • White Palace SPA
    08/31/2014 at 10:48 am
    Reply

    INHOUSE/HOME SERVICE/HOTEL/OUTCALL SERVICES…

    At White Palace SPA, our passion is providing quality and professional care not only within our establishments but also in the comfort of your home. Allow us to bring the spa experience to your place!

    For your relaxation needs, please contact:

    Makati Branch: 576-2975 (Landline) / 0999-4978571 (Smart) / 0905-2858317 (Globe);

    Sucat Paranaque Branch: 508-9127 (Landline) / 0999-852-8938 (Smart) / 0927-297-2925 / (Globe);

    Lopez Paranaque Branch: 799-8728 (Landline) / 0947-937-5584 (Smart) / 0927-2972924 (Globe).

    We have male and female therapists. We are open from 1PM-7AM daily.

    White Palace SPA is a recipient of the 2014 Golden Globe Annual Awards for Business Excellence.

    At White Palace SPA, our passion is your ultimate relaxation. ‪#‎whitepalacespa‬ ‪#‎homeservicemassage‬

  • albert
    08/26/2014 at 3:58 am
    Reply

    It’s my routine to always place a reservation in a spa especially if the therapist is really good. So @ 10:43pm 08/25/14 I txted the mobile# 09494590861(sucat brach) whose on their line up, I got a replied @10:47pm Jessie, Kees, Jay, Jiro and Justin. Then I replied to reserve Justin @11:30, I got another msg saying ” cno po sila” 11:07pm, I gave my name same time. So I left the house and drive from bacoor to sucat, when I’m about to get out from my car I got another msg telling me that Justin already has a client and that was 11:28pm. I still went up and confront Mafe the B!f#$% receptionist what happend? I ask her what’s the point of asking my name and texting her to reserve the therapist if she will only give it to another client. Then she rebattle “tumawag po kc yung client kanina pa, kaya nga po tinext kita agad.” I responded ” D ako nakikipaglokohan sayo, sana nung nagtxt ako sinabi mo na agad na nakareserve na yung therapist, eh bat tinanong mo p ang name ko, at yung reply mo after 21 minutes, ano lokohan.” She’s not even making an effort to comfort my frustration. I don’t usually complaint about this kind of behavior but I go to spa specifically to your spa bec. service is really good and that’s my stress relief but if you will just tolerate it then you loss 1 valued customer. It’s not a good experience.

    • White Palace SPA
      08/27/2014 at 12:10 pm
      Reply

      Hello Albert,

      Thanks for bringing this matter to our attention. We will investigate and mete out appropriate action as we deem necessary.

      Thanks again!

  • Chris
    08/02/2014 at 6:20 pm
    Reply

    Good day. I just came from your Sucat branch infront of SM Sucat. I availed of the signature massage. It was my second visit. The first visit, I was attended to by Melody who gave a firm and consistent massage. The pressure was good and consistent throughout the session. For my second visit, I was attended to by Kees. His massage pressure was also satisfying. The difference between the two, is that Kees starts at a gentle pace then gradually builds up the pressure, and ends gently. For those looking for a firm massage throughout, I recommend Melody. Meanwhile, those looking for varying degrees of pressure through the session, I would recommend Kees.

    Overall, the experience was relaxing and definitely loosened up some joints.

    I am very satisfied and would definitely come back whenever my schedule permits.

    Thanks.

    • White Palace SPA
      08/03/2014 at 1:52 am
      Reply

      Thank you Chris for your positive feedback. We will be sure to share your comment with Melody and Kees. You may want to also try our other therapists as they are as equally as good (or even better according to some of our clients) as Melody and Kees.

  • Shortchanged customer
    07/29/2014 at 11:47 am
    Reply

    Hi White Palace,

    For the Lopez branch:

    Just went for a Swedish massage yesterday afternoon (Jul 28) and it was the third consecutive time that the massage’s duration fell short of the published time, which is 1 hour. The other two occurrences happened in June and May for the Signature massage when the duration only lasted for about an hour when the published time is 1 hr 15 mins. My masseur for the three massages was Carlo.

    I would like to ask now what services comprise the 1.25-hr and 1-hr Signature and Swedish massages, respectively? For the three massages, I was NOT given a foot soak. For the two signature massages, Carlo even went for a break in the middle of the massage that lasted maybe for five minutes.

    As a proof, yesterday I asked the reception lady why it seemed that my Swedish massage was cut short. I also asked her if I qualified for the promo as I went in around 5pm. She said “tama lang (yung duration)” and added that I did not qualify for a promo since I went in “past 5 na”. On the clock while we were talking it read 5:53pm. This was after I wiped my body with a towel, got dressed, and waited for about 3 minutes in the lobby as the reception was still not around that time. If they logged my time as past 5 and the clock read 5:53 when I paid (after the post-massage activities upstairs and waiting in the lobby), it seems that the duration was cut short.

    I don’t know if the problem is the masseur (Carlo) or if the practice of cutting short the massage had already become a trend in this establishment. The first time it happened I let it pass, but experiencing that for a third time is just not fair.

    Your company seems to be expanding but it seems that underneath all that success, malpractices had been happening.

    Please address.

    Thank you.

    -Shortchanged customer

    • White Palace SPA
      08/03/2014 at 1:35 am
      Reply

      Hello,

      We have completed our investigation and have provided necessary coaching to the therapist in question.

      There might have been a gap in our existing process to monitor the exact duration of each of our massage session which we intend to address immediately.

      Our daily promo (PHP50 off) on all massage services (excluding packages) is applicable from 1:00PM – 5:00PM. A fraction of a minute or a few minutes after 5:00PM would disqualify a client from getting our promo.

      Thank you for your feedback.

  • White Palace SPA
    07/21/2014 at 8:42 am
    Reply

    At White Palace SPA, our passion is providing quality and professional care not only within our establishments but also in the comfort of your home. Allow us to bring the spa experience to your place!

    For your relaxation needs, please contact:

    Makati Branch: 576-2975 (Landline) / 0999-4978571 (Smart) / 0905-2858317 (Globe);

    Sucat Paranaque Branch: 508-9127 (Landline) / 0999-852-8938 (Smart) / 0927-297-2925 / (Globe);

    Lopez Paranaque Branch: 799-8728 (Landline) / 0947-937-5584 (Smart) / 0927-2972924 (Globe).

    We have male and female therapists. We are open from 1PM-7AM daily.

    White Palace SPA is a recipient of the 2014 Golden Globe Annual Awards for Business Excellence.

    At White Palace SPA, our passion is your ultimate relaxation. ‪#‎whitepalacespa‬ ‪#‎homeservicemassage‬

  • Squirt
    07/21/2014 at 2:41 am
    Reply

    napansin ko lang, from my last two visits, wala ng foot wash before the massage.
    i didn’t asked for it na since kakaligo ko lang naman sa bahay nun then i went straight to WPS on those two occasions.

    wala na ba talaga yun? kasi from the receptionist, diretso pinapasok na ko sa cubicle.
    This was at Sucat branch.

    • White Palace SPA
      07/22/2014 at 10:22 am
      Reply

      Hi Squirt,

      Thank you for bringing this matter to our attention.

      The foot washing procedure is still in place across our establishments. It would be greatly appreciated if you could let us know when you had your massage treatment or recall who among our therapists provided the service so we can mete out appropriate coaching or corrective action if warranted. Please email us at whitepalacespa@yahoo.com.ph to provide the requested details.

      Thanks,
      White Palace SPA

  • Adele
    07/15/2014 at 7:19 am
    Reply

    Hi! Just want to ask if meron ba kayo YONI massage? and rate pls kung meron.

    Thanks!

  • White Palace SPA
    07/13/2014 at 8:15 pm
    Reply

    Hello Everyone,

    We have just hired several male and female therapists to cater to the growing demand of our client base.

    We wish to welcome Bryan, Kess, Justin, Jenny and Alma (Sucat Paranaque branch); Louie (Lopez Paranaque branch); Aries, Aldrin, Vincent, Cecile and Kate (Makati branch.

    Please try them out soon.

    Thanks

  • Anon
    07/08/2014 at 4:12 pm
    Reply

    Do you offer yoni massage for hotel service?

    • White Palace SPA
      07/12/2014 at 12:32 pm
      Reply

      Hi Anon,

      We do not offer yoni massage. This type of massage is not included in our menu of service offerings.

  • White Palace SPA
    07/02/2014 at 4:26 pm
    Reply

    Hello Everyone,

    I would like to share with you another great review about White Palace SPA Makati Branch by one of the leading local blog sites.

    “There are times that you need to be pampered because of the week of stressful preparation for company’s launch or that nagger “all knowing” boss of yours. It needs to be holistic pampering that deals with you mentally, physically and psychologically. Need not to mention a place where ambiance is the champion and service is the front liner.

    Last week I visited a place in Makati that I would say a perfect place for professional and young professional per se who value holistic well-being and takes time to time-out of busy office schedule. Located in Palanan Makati, White Palace Spa is the best budget spa I have ever tried so far.

    Ambiance
    I love the smell of a spa. In every massage clinic that I visit, I look forward to a fresh and relaxing smell. White Palace Spa I would say fits perfect to my taste. Not only I love the scent of each room, I admire how they designed the spa like a boutique hotel inspired by Greco-Roman theme. Every piece of furniture is elegant with perfect lighting and positioning. This is an added factor of a spa, seeing beautiful piece while relaxing your body to the power of human hand.
    Service

    White Palace Spa keeps a pool of talented masseur and masseuse. All of them are professionally trained internally and externally. I like how professional they treat clients with down to earth attitude yet friendly and accommodating.

    When I visited White Palace Spa I tried their White Palace Signature with Hot Pack as recommended by the owner. I didn’t regret it. It was superb. Maybe it’s the style of massage or the way the masseuse strokes every joints and muscles of my tired body. But I guess both! The combination of Thai, Swedish, Shiatsu and Pinoy Massage was the best I have tried so far! Well its not White Palace Signature for nothing.

    I also tried foot reflex that eradicate all the uric acid in my foot. As of writing I could still remember vividly how the masseur twisted and rubbed my foot to the point that I can raise my whole body as response to the pressure he was giving. It was painful! But the pain was soon gone and I felt relieve and cleansed.

    The Masseur told me that it was painful because of too much uric acid in my foot. The sound banging in my feet while he’s stroking it were uric acid crystals that causes pain. I believed him because for the longest time I am suffering from foot pain and no masseurs told me about it even though I keep asking them about my complain.

    Price

    The price was terribly cheap with kind of service White Palace Spa is providing to its clientele.

    Massage Treatment
    White Palace Signature Massage (with Hot Pack) (1hr & 15Mins) Php400
    WPS Full Hot Pack Massage (1Hr & 30Mins) Php600
    Swedish Royal Massage (1Hr) Php350
    Shiatsu Massage (1Hr) Php350
    Shoulder, Head & Face Massage (30Mins) Php300
    Ear Candling (30Mins) Php250

    Body Scrub Treatment
    Dead Sea Salt Scrub (45Mins) Php650
    Body Foaming Wash (20Mins) Php250
    Sauna Php250

    Foot and leg Treatment
    Foot Reflex Php350
    Medicinal Foot Reflex Php400
    Foot Spa (45Mins) Php250
    Pedicure Php100
    Manicure Php80

    PROMO: Less Php50 on all spa services between 1pm to 5pm.

    Location

    People living in the South (Metro Manila) are the once so far enjoying the White Palace Spa experience. They have three branches, one in Makati and two in Paranaque.

    White Palace Spa –Makati
    G/F Royale regent Bldg. filmore St., Cor. Einthoven St., Palanan Makati City (Near Cash and carry)
    Contact: (02) 576-2975, 0905-2858317, 0999-4978571

    White Palace Spa –Lopez
    (Beside PTRON gas station/Before BF Homes/Lopez Entrance)
    Contact: (02) 799-8782, 0927-2972924, 0947-9375584

    White Palace Spa –Sucat
    In front of SM Sucat, beside Ministop
    Contact: (02)508-9127, 09272972925, 0999-8528938″

  • Dan
    07/02/2014 at 8:52 am
    Reply

    This happened just last night. i just want to point things na pwede ko siguro ireklamo dito at maishare sa mga nagbabasa.

    1. There are some tambay therapists in the lobby. then there’s this masseuse, Janine, na parang she’s insisting to try the package she wants for me to the point na sabihan nya ko ng “Ano na sir?! ano na ba ang papagawa nyo?!” which sounded very off to my ears and she just walked away inside. Nakakairita lang to hear those words eh hindi naman sha yung kausap ko. she keeps on butting in.

    2. i handed over my payment. then Nicki, your front desk girl said she will just give my change AFTER my massage. So after that, Ive WAITED for 15 minutes long before i had my massage. nagkaron daw ng miscommunication between the therapists.

    3. I noticed that a girl therapist was smoking just outside the lobby. before going down stairs. dont you have any protocols sa therapists nyo on this?

    4. The massage was just good (or dahil hindi lang yung regular therapist ko ang nagmasahe sa akin)

    5. During the massage, ang ingay ingay ng mga therapists. Merong ring ng ring ang phone then may mga nagsisigaw na female therapist na “Hi Mamaaaaa!!!! Hello Mamaaaa!!!” grabe lang sa ingay!

    6. After my massage, I went to the lobby to get my change. Then Nicki, your front desk girl, said na hindi pala nya napapalitan yung money ko that i have to WAIT AGAIN. Magpapapalit pa daw sya sa petron. Then i told her na dapat ginawa na nya yun while im having a massage. then she said “Sir sana intindihin nyo ko! ako lang magisa dito simula ng shift ko!” She kept on explaining to me her situation na hindi ko naman dapat problemahin as a client. then i asked her name and told me she’s NICKI and i told her that the management should know about this. Then she said “Sige sir sabihin nyo, gusto nyo tawagan nyo pa!” Mabuti pa yung Justin, who was my therapist that night, apologized saying “pasensha na po sir.” I didnt even hear an apology from that Nicki.

    i just walked away your spa feeling irritated, disgusted and disappointed.

    End of story.

    • White Palace SPA
      07/03/2014 at 12:50 pm
      Reply

      Hi Dan,

      Thank you for apprising us of your experience the other day. We will conduct full investigation to square off your concerns. You may send e-mail to inform us of any issues you might have about our spa in the future at whitepalacespa@yahoo.com.ph

      Thanks once again!

  • Oreo Cookies
    07/01/2014 at 11:38 pm
    Reply

    Not giving tip to the service provider whether good or bad is HORRIBLE. Kung alam mo nang “intellectually challenged” yung tao, and alam naman po nating marami sila sa ganitong industry, please ikaw na umintindi. Always leave something for the server, bigger tip for good service , 5% percent of the bill if u’re pis’d off. Maiintindihan nila yun. But do not ever leave without tipping, para di na sila mag resort sa ibang paraan, these people do not earn income as much as we do.

  • White Palace SPA
    06/27/2014 at 4:11 am
    Reply

    Hi Jay,

    Thank you for sharing your experience about our spa after 1 year and 5 months since your first and last visit. There are items that we can certainly draw from your claims which can make us better in delivering exceptional customer experience. We believe that we have gone a long way since your visit. While we continue to acknowledge areas of opportunities, majority of our clients continue to give good comments/reviews about our spa. A testament to this is the recent award (White Palace SPA is a recipient of the 2014 Golden Globe Annual Awards for Business Excellence) that we received from NADREMS (www.philippinesbestcompanies.org).

    We would like to invite you to visit any of our branches once again and we assure you of a better spa experience.

    Thanks again.

  • Jay Stephen Sevilla
    06/27/2014 at 1:33 am
    Reply

    My first (so far) visit to this “spa” was one years and five months ago in their first “queer, quaint” branch (Lopez Avenue near Sucat Road). I’ve never forgotten my experience in this “spa”: the “dull as deadwood” reception area staff (i.e. the cashier, being “openly gay” at all, did not even smiled at me being the “first” client of the night, at least according to him; and the female therapist (well, she’s wearing a red uniform for therapists and was waiting for someone in the Second Floor when I passed by. No smile or greeting (singular or plural noun, take your pick, reader!). Finally, the “magic word”: E.S. Considering it was my first visit in this “spa” and was referred by my BPO (business process outsourcing) colleague (aside from the fact that the “owner” of this “spa” is a “BPO practitioner”), I tried my luck. Bad luck indeed: the masseur was “lacking in the massage therapy skills department”. His strokes were the same and cannot even understand the difference between “hard” and “soft” massage. (I told him twice, the first before I undressed and he put the long white bath towel at my back, and the second/last was when he was about to “chop” my back — “chop” as a metaphor for “hard massage”). I am a patient person especially with “intellectually challenged” people, given my position in J. P. Morgan (HRD) and professional experience as a psychologist. When he asked me to sit down before massaging te back of my head, there he was (in a soft voice): “Sir, nag-“e-E.S.” po ba kayo? HJ po ko kayo kung gusto n’yo.” With that, I “tolerably” reacted: “Excuse me, it’s not my trip, okay? With the massage that I had from you, you’re not even fit for your job.” I must admit that I was rude at him especially when I hurriedly asked him to give my pants and red long tee shirt back so I can dress up and leave the second floor.

    Things like this, especially for a “spa new comer” like me, mean a lot, considering the adulterated stories of diverse “spa goers” and their adventures, misadventures, “miseries,” and “happy moments”. I have never been a “spa goer” and my first (so far) visit to White Palace was, despite my colleague’s “kind words” (“OK naman sila kasi competent yoong therapist ko. She said she’s a TESDA graduate. Masseuse for two years kaya she’s okay.”), a “thumbs-down” (cf: the late Roger Ebert).

    And now that the “spa” has invaded Makati City, I am not sure if my experience last year will not happen to another “unlucky soul”. Good luck to them!

    POST SCRIPT: I paid PhP450.00 for the spa. No tip to the “therapist”. It was around 6 in the afternoon when I arrived and it wasn’t dark yet outside. They offered me red tea in a small cuplet that I gave to my driver instead. As for my experience, I didn’t bother telling the cashier nor asking for a superior officer that afternoon. It took me one year and five months to share my experience online, in this website, for no reason at all. I want to “blubber out” my experience, no harm intended. (If this will indeed create harm to the “spa” which I don’t think will happen, then, I leave it to Mother/Father Nature.)

  • White Palace SPA
    06/23/2014 at 12:01 pm
    Reply

    HOME SERVICE/HOTEL/OUTCALL SERVICES…

    Let White Palace SPA bring the experince to your place…

    Please contact the branch nearest you.

    Makati Branch: 576-2975 (Landline) / 0999-4978571 (Smart) / 0905-2858317 (Globe);

    Sucat Paranaque Branch: 508-9127 (Landline) / 0999-852-8938 (Smart) / 0927-297-2925 / (Globe);

    Lopez Paranaque Branch: 799-8728 (Landline) / 0947-937-5584 (Smart) / 0927-2972924 (Globe)

    We have male and female therapists. We are open from 1PM-7AM daily.

    White Palace SPA is a recipient of the 2014 Golden Globe Awards for Business Excellence.

    At White Palace SPA, our passion is your ultimate relaxation.#whitepalacespa

  • White Palace SPA
    06/22/2014 at 11:15 am
    Reply

    Say YES to HOME/HOTEL SERVICE!!!

    Please contact the nearest branch near you.

    Makati Branch: 576-2975 (Landline) / 0999-4978571 (Smart) / 0905-2858317 (Globe);

    Sucat Paranaque Branch: 508-9127 (Landline) / 0999-852-8938 (Smart) / 0927-297-2925 / (Globe);

    Lopez Paranaque Branch: 799-8728 (Landline) / 0947-937-5584 (Smart) / 0927-2972924 (Globe)

    We have male and female therapists. We are open from 1PM-7AM daily.

    At White Palace SPA, our passion is your ultimate relaxation.‪#‎whitepalacespa‬

    White Palace SPA is a 2014 recipient of the Golden Globe Annual Awards for Business Excellence.

  • White Palace SPA
    06/19/2014 at 6:49 am
    Reply

    White Palace SPA Sucat Branch 1st year Anniversary Giveaway!!!

    Get your free Korean Ice Cream Bar when you avail any of our services on Friday, June 20, from 1PM-7AM at our Sucat branch!

    Also, visit our Makati and Lopez branch . Please contact:

    Makati Branch: 576-2975 (Landline) / 0999-4978571 (Smart) / 0905-2858317 (Globe);

    Sucat Paranaque Branch: 508-9127 (Landline) / 0999-852-8938 (Smart) / 0927-297-2925 / (Globe);

    Lopez Paranaque Branch: 799-8728 (Landline) / 0947-937-5584 (Smart) / 0927-2972924 (Globe)

    We have male and female therapists. We are open from 1PM-7AM daily.

    White Palace SPA is a recipient of the 2014 Golden Globe Annual Awards for Business Excellence.

    At White Palace SPA, our passion is your ultimate relaxation.#whitepalacespa

    • anne
      06/22/2014 at 3:09 am
      Reply

      Hi,,, would like to ask if there;s yoni massage offered and how much/// thanks

  • DK
    06/18/2014 at 1:51 am
    Reply

    Hi, I visited in this SPA in Makati branch, it was recommended by one of my friend. I am a foreigner was visiting from USA and I really liked the Male Masseur who took care of me. He is handsome and good build and good attitude. First of all I was really nervous to do the massage because it was my first time in Philippine and I heard lots of roomers but this guy made me so confident he (sorry I forgot his name.. can you please send me the photo of all your Male spa in Makati) asked me whether I want hard or mild massage before starting the massage and I really enjoyed the massage even I fell in sleep for a while. At the end he asked me whether I need Extra Service or not but in fact I really did not know what was it and I asked him ..what is it..? Then he said something enjoyable to both of us which will give me a “Happy Ending”. I said not now but the guy was happy with my answer and he took it positively. At the end I gave him extra tip (75 USD) for his good service. The only one recommendation and suggestion is that, there are lots of people talks loud outside the room which is really not a good atmosphere to have a relax massage. The management should really strict on it and train the staff accordingly. Otherwise I really recommend this spa. I will visit again on my next trip to Makati.

  • White Palace SPA
    06/16/2014 at 1:32 pm
    Reply

    A foot rub can be invigorating. During the Essential Pedicure your feet will be scrubbed, rubbed and wrapped in warm paraffin. We also offer the Sole Retreat, which is not a pedicure, but rather a facial for the feet. It includes an exfoliating scrub, massage of the feet, lower leg and scalp, a paraffin wrap and moisturizing cream. Lastly, there’s always a healing Reflexology treatment. ‪#‎footrub‬ ‪#‎pedicure‬ ‪#‎soleretreat‬ ‪#‎spa‬ ‪#‎paraffinwrap‬ ‪#‎scrub‬ ‪#‎massage‬ ‪#‎reflexology‬ ‪#‎feet‬

    For spa appointments, please contact:

    Makati Branch: 576-2975 (Landline) / 0999-4978571 (Smart) / 0905-2858317 (Globe);

    Sucat Paranaque Branch: 508-9127 (Landline) / 0999-852-8938 (Smart) / 0927-297-2925 / (Globe);

    Lopez Paranaque Branch: 799-8728 (Landline) / 0947-937-5584 (Smart) / 0927-2972924 (Globe)

    We have male and female therapists. We are open from 1PM-7AM daily.

    At White Palace SPA, our passion is your ultimate relaxation.‪#‎whitepalacespa‬

  • juliojose
    06/16/2014 at 12:23 pm
    Reply

    Ng offer ba kau ng E.S?

  • jaycee
    06/13/2014 at 3:03 am
    Reply

    Home and hotel service.

    • White Palace SPA
      06/14/2014 at 4:27 am
      Reply

      Hi Jaycee,

      Please refrain from using this thread to promote yourself. Your cooperation is greatly appreciated.

      Thanks,
      White Palace SPA

  • jaycee
    06/13/2014 at 3:00 am
    Reply

    Hi kamusta to all? Stress kba? Want mo mag super relax. 350per 2hrs home and service po pwede, just text me lan if u want pakilala po kayo. 09273912768 from wensha spa jaycee.

  • Wayne
    06/10/2014 at 11:23 am
    Reply

    Hi, White Palace!

    May I know the name of the guy in the 2nd picture standing from 3rd row (left -right), and the guy seated in front row from the lowest corner (right side)?

    https://www.facebook.com/#!/media/set/?set=a.577823132336321.1073741830.206740819444556&type=1

    I hope you don’t mind telling us their names. They’re just too good looking to be ignored. LOL!

  • Willford
    06/10/2014 at 12:01 am
    Reply

    If you want wellness at affordable prices, clean and wholesome massage therapy, this is the right place.

    • White Palace SPA
      06/16/2014 at 1:34 pm
      Reply

      Hi Willford,

      Thanks for your great comment. It is truly appreciated.

      Regards,
      White Palace SPA

  • doobiecruz
    06/08/2014 at 3:04 pm
    Reply

    I recently went to the sucat branch. My former masseur, JR, was not available at that time, so I opted for another masseur whose name I do not remember. But I remember him to be a big person, both in height and bulk. Anyway, he led me to the cubicle and left me there. I noticed that the bed was not ready; there wasn’t even a towel and the cover was obviously used. Anyway, I took of my shirt, but left my shorts on as there was no towel; Hell, I waited for about 10 minutes and the massuer never came back. I put my clothes back on, and told the front desk what happened and asked for my money. I told them what happened, and then all they did was hand over my slippers and money and opened the door. Apologies – I don;;t think they even realized I deserved one. I went downstairs towards my car and I saw the masseur running towards me; he came from someplace else. I told him I was leaving as I was even more stressed now than I was when I came in. Imagine, leaving me there in the cubicle, tapos lalabas pala, with no advise at all!!! I transferred to the Lopez branch and I told the receptionist there what happened. I asked her to tell management — but I wonder if she ever did. Spas are supposed to be relaxing places from the moment one gets is. This one definitely is an exception. BAD, White Palace –really BAD.

    • White Palace SPA
      06/09/2014 at 4:17 pm
      Reply

      Hi doobiecruz,

      Thanks for bringing this matter to our attention. We will investigate your concern further and will carry out remedial measures as we deem appropriate. Rest assured that your experience is an isolated case. Again, thank you and we hope to welcome you back in any of our branches.

  • Unconditional
    06/07/2014 at 8:15 am
    Reply

    I just stumbled upon White Palace’s Facebook page and saw photos of your therapists……

    https://www.facebook.com/#!/media/set/?set=a.577823132336321.1073741830.206740819444556&type=1

    Grabe! Ang dami gwapo! hehehe…… I can’t wait to try the spa soon…..

  • bicute
    06/04/2014 at 10:38 pm
    Reply

    Hi White Palace, this spa is so so GOOD!
    Sobrang galing…swabe… i am the guy na nag pa massage last sunday i think… about 3am… which nag antay pa ako ng 20 mins…
    Dahil dalawa lang ang Therapist.. may i ask kung sino ung masseur? I gave him my number ee.. pakisabi naman na i text ako thanks ^_^

    • White Palace SPA
      06/09/2014 at 4:25 pm
      Reply

      Hi bicute,

      Thanks for your positive comment. We have a branch in Makati and two in Paranaque. It would help if we know which White Palace SPA branch you have visited so we could identify the therapist who handled you.

      Thanks for letting us know how GOOD your experience was.

  • White Palace SPA
    06/01/2014 at 9:22 am
    Reply

    TEAM BUILDING & COMPANY OUTING ADVISORY

    White Palace SPA will hold its annual team building and company outing on June 2, 2014 (Monday), at Jardin De Antonio, Tanauan, Batangas.

    We will be closed on June 2, 2014 and that operations will resume on June 3, 2014 (Tuesday).

    Thank you!!!

  • White Palace SPA
    05/27/2014 at 9:39 am
    Reply

    Great Review About White Palace SPA posted in one of the major local blog sites.

    Somewhere in Makati City, particularly in Barangay Palanan near Cash N’ Carry, a convergence of wellness aficionados is taking place on a daily basis, mostly from the late afternoon to the wee hours the next day. The common goal is a good massage and the hub is called White Palace Spa.

    Like a well-kept secret, personal reviews about White Palace Spa’s signature massage (a combination of Swedish, Shiatsu, and Hot Pack) started to spread in the vicinity of Einthoven Street and nearby locations. Curious young professionals, couples, and barkadas even travel from neighboring cities just to avail of the 1 hour and 15 minutes service which has been a favorite also of the spa’s patrons in its two Paranaque branches.

    My visit of the Makati City White Palace Spa branch recently had me try its Shoulder-Head-and-Face Massage (P300 for 30 minutes). What started out to be a painful feeling from the first few constant handling of my back and shoulder muscles evolved into a remarkable sensation of relaxation. The attending masseur informed me that without the initial ache, the subsequent bliss wouldn’t be as remarkable. He knew the exact body parts to handle and cause necessary friction enough to enhance the movements of my body’s upper limbs, especially my elbows and fingers.

    The other parts of my body, including my neck and head immediately had a tingling sensation caused by inhibited motor-neuron excitability as a result of the right pressure given by the masseur. In short, the rest of my body felt relaxed.

    Other favorite massages at White Palace Spa include the Dead Sea Salt Scrub (P650; lasting for 45 minutes) and Foot Reflex (P350; its medicinal version costs P50 more).

    So-called spa-rties are becoming the preferred way to indulge in wellness activities at the spa wherein at least a group of 5 individuals is set for an appointment to avail of the 5=1 promo (5 people get one or a group member’s service for free).

    The place also has a separate sauna for male and female guests.

    Upon request, a sweet-tasting cranberry-flavored tea from Australia is served after each session.

    Clients have been making return visits at least twice a week for the relaxation and improved well-being that White Palace Spa gives them. They also appreciate that they have the option to choose between a male and female therapist.

    Each massage is preceded by a complimentary foot wash.

    Each massage room only has one wellness bed for client privacy.

    Daily promo of less P50 on all spa services (excluding packages) between 1:00pm to 5:00pm

    White Palace Spa has been chosen as a recipient of the 2014 Golden Globe Annual Awards for Business Excellence.

  • White Palace SPA
    05/27/2014 at 8:46 am
    Reply

    Great Review About White Palace SPA

    Somewhere in Makati City, particularly in Barangay Palanan near Cash N’ Carry, a convergence of wellness aficionados is taking place on a daily basis, mostly from the late afternoon to the wee hours the next day. The common goal is a good massage and the hub is called White Palace Spa.

    Like a well-kept secret, personal reviews about White Palace Spa’s signature massage (a combination of Swedish, Shiatsu, and Hot Pack) started to spread in the vicinity of Einthoven Street and nearby locations. Curious young professionals, couples, and barkadas even travel from neighboring cities just to avail of the 1 hour and 15 minutes service which has been a favorite also of the spa’s patrons in its two Paranaque branches.

    My visit of the Makati City White Palace Spa branch recently had me try its Shoulder-Head-and-Face Massage (P300 for 30 minutes). What started out to be a painful feeling from the first few constant handling of my back and shoulder muscles evolved into a remarkable sensation of relaxation. The attending masseur informed me that without the initial ache, the subsequent bliss wouldn’t be as remarkable. He knew the exact body parts to handle and cause necessary friction enough to enhance the movements of my body’s upper limbs, especially my elbows and fingers.

    The other parts of my body, including my neck and head immediately had a tingling sensation caused by inhibited motor-neuron excitability as a result of the right pressure given by the masseur. In short, the rest of my body felt relaxed.

    Other favorite massages at White Palace Spa include the Dead Sea Salt Scrub (P650; lasting for 45 minutes) and Foot Reflex (P350; its medicinal version costs P50 more).

    So-called spa-rties are becoming the preferred way to indulge in wellness activities at the spa wherein at least a group of 5 individuals is set for an appointment to avail of the 5=1 promo (5 people get one or a group member’s service for free).

    The place also has a separate sauna for male and female guests.

    Upon request, a sweet-tasting cranberry-flavored tea from Australia is served after each session.

    Clients have been making return visits at least twice a week for the relaxation and improved well-being that White Palace Spa gives them. They also appreciate that they have the option to choose between a male and female therapist.

    Each massage is preceded by a complimentary foot wash.

    Each massage room only has one wellness bed for client privacy.

    Daily promo of less P50 on all spa services (excluding packages) between 1:00pm to 5:00pm

    White Palace Spa has been chosen as a recipient of the 2014 Golden Globe Annual Awards for Business Excellence.

  • White Palace SPA
    05/26/2014 at 2:21 pm
    Reply

    Hi Jared,

    Thank you for bringing this matter to our attention. We have been told that the male therapist-on-duty at the time of your visit was supposed to head home at 5AM due to a family emergency but was requested to stay as you have apparently arrived on site before our spa’s anticipated last call at 5:45AM. Be rest assured that your experience is highly an isolated case.

    Thanks for your feedback.

  • jared
    05/25/2014 at 8:48 am
    Reply

    Hi, i want to comment regarding the operational hours of your spa in Sucat branch, I went there last Sunday about 5:00 A.M. or 5:10 A.M. to be exact, cause i came from an overtime work and i want to relax my aching body, and base on your card, flyers and on this site you are open until 7:00 A.M. So i went up to the stairs hurrying up, front desk girl told me(in a polite and apologetic manner)although im not yet talking. “Sir, sorry po wala na po available na magmamasahe or cut off time na yata nila parang ganun pag kakasabi nila” ( ganun pagkakaintindi ko). So i feel a little bit disapponted that i rush and hurry up to go to the spa and its not even 7:00A.M. its just 5:00A.M. Its not a big issue for me but i just want to share for the benefit of everybody.
    Kasi i know na hanggang 7:00 am nga ung spa kasi lagi ako nag papamasahe,and i even double check my calling card and this site na hanggang 7:00, ang akin lang eh the word “COMMITMENT” sa nakalgay sa site, card, facebook etc. kasi what if other client also went there made aneffort to went thre by 5:00 or by 6:00 am tapos ganun lang maririnig nila na wala na availble or cut-offtime na.

  • White Palace SPA
    05/25/2014 at 8:30 am
    Reply

    A favorite at our spa is the ever-popular Swedish Massage. This light to medium pressure massage is perfect for first-timers and regulars alike.

    If you’re ready for something a little more specialized, ask us for a recommendation!

    Makati Branch (near Cash & Carry, along Filmore St. Corner Einthoven St) : 576-2975 (Landline) / 0999-4978571 (Smart) / 0905-2858317 (Globe);

    Sucat Paranaque Branch (across SM Sucat, between Virra Mall & Avida Tower) : 508-9127 (Landline) / 0999-852-8938 (Smart) / 0927-297-2925 / (Globe);

    Lopez Paranaque Branch (near SM Hypermarket, and BF Homes Gate & Lopez Village): 799-8728 (Landline) / 0947-937-5584 (Smart) / 0927-2972924 (Globe)

    We have male and female therapists. We are open from 1PM-7AM daily.

    White Palace SPA has been chosen as a recipient of the 2014 Golden Globe Annual Awards for Business Excellence.

    At White Palace SPA, our passion is your ultimate relaxation.‪#‎whitepalacespa‬

  • White Palace SPA
    05/22/2014 at 1:33 pm
    Reply

    Hello,

    We wish to inform everyone that we have just hired new male and female therapists to cater to the demands of our growing client base. We wish to welcome the following:

    Sucat Paranaque branch: Joel, Aries, Dante (Male therapists) / Alex, Airah (Female therapists)

    Lopez Paranaque branch: Louie, Ryu, Christopher (Male therapists) / Aileen, Ynah (Female therapists)

    Makati branch: Anton, Angelo, Jake, Ron Ron, Harris, Ryan, Jeff, Macoy, Philip, Aldrin (Male therapists) / KC, Sheila, Jasmine, Rem, Manilyn, Maricel (Female therapists)

    Thank You!

  • spahim
    05/21/2014 at 8:58 pm
    Reply

    Can you recommend ur best female therapists ? and how much if body wash + whole body massage ?

  • White Palace SPA
    05/20/2014 at 12:10 pm
    Reply

    Hello Premium,

    Thank you for providing an extensive feedback about White Palace SPA.

    You might want to try Dante or JL of our Lopez branch as they can really give you hard massage. All of our therapists, however, have been trained to deliver the right amount of pressure depending on our clients’ preference.

    Majority of our rooms in all three branches have wooden partitions. You might have used a room more widely used for couples as other clients might have arrived earlier than you are and which could possibly explain as well why the room where you had your massage treatment is separated by dark colored curtains.

    Thanks again for your great feedback!

  • Premium
    05/15/2014 at 1:22 am
    Reply

    I would like to post my reviews on White Palace Spa. I actually visited two branches in this month alone.

    First I went to Lopez Branch, it is the first branch, which explains why the interior is older compared to their new branches.

    I had Carlo as my massage therapist. Carlo was very good at the massage, he applies moderate pressure. I would recommend him if you want a good massage by a male therapist if you go to the Lopez Branch.

    I have a question though, do you have any other therapist who is taller or bigger than Carlo? I was thinking maybe because Carlo is petite, his pressure was not that hard even if I asked to have a hard pressure.

    Privacy wise the Lopez Branch is better, as it has hard walls in between massage beds.

    Second review is for the Sucat Branch. The branch is more modern compared to the Lopez Branch. They do not have hard walls in between massage beds. So you can hear everything that goes to the next room as well as the people talking ( I assume the therapists ) outside the rooms as it is only separated by curtains.

    I had Aris as my massage therapist for this branch. I would say Aris is a better masseuse as his technic was really from head to toe, literally. I would highly recommend Aris if you want hard pressure on your massages. He is also built like a brick which is I think why he can deliver such massages.

    All in all I would recommend both branches of White Palace Spa. Lopez is more quiet but has less amenities like a great wash room or modern things compared to the Sucat Branch.

    I will surely go back! One of the best spas in the south of the Metro.

  • heminio
    05/10/2014 at 7:18 pm
    Reply

    Just had a relaxing massage at WPS Makati. What I particularly like about the spa aside from its ambiance is the quality of the massage of the therapist who handled me. Harris was my therapist. He was really good that I could not help myself from telling him that I have not experienced any massage better than how he delivered it. Harris reminds
    me of a previous therapist in Sanctuario Malate. I could not wait for my next visit. Congrats WPS!

  • White Palace SPA
    05/10/2014 at 5:50 am
    Reply

    It’s SPA time!

    We are offering a promo of PHP250 for an hour of massage, all day/all night at our Lopez Branch. This promo is valid from May 5, 2014 – May 30, 2014.

    Our come in 5 = 1 free promo is also available in our Sucat and Makati branch. We offer several packages at very reasonable prices.

    For spa appoinments, please contact:

    Makati Branch (near Cash & Carry, along Filmore St. Corner Einthoven St) : 576-2975 (Landline) / 0999-4978571 (Smart) / 0905-2858317 (Globe);

    Sucat Paranaque Branch (across SM Sucat, between Virra Mall & Avida Tower) : 508-9127 (Landline) / 0999-852-8938 (Smart) / 0927-297-2925 / (Globe);

    Lopez Paranaque Branch (near SM Hypermarket, and BF Homes Gate & Lopez Village): 799-8728 (Landline) / 0947-937-5584 (Smart) / 0927-2972924 (Globe)

    We have male and female therapists. We are open from 1PM-7AM daily.

    White Palace SPA has been chosen as a recipient of the Golden Globe Annual Awards for Business Excellence 2014.

    At White Palace SPA, our passion is your ultimate relaxation.#whitepalacespa

  • White Palace SPA
    05/10/2014 at 5:48 am
    Reply

    It’s white Palace SPA time!

    We are offering a promo of PHP250 for an hour of massage, all day/all night at our Lopez Branch. This promo is valid from May 5, 2014 – May 30, 2014.

    Our 5=1 promo is also available in our Sucat and Makati branch. We offer several packages at very reasonable prices.

    For spa appoinments, please contact:

    Makati Branch (near Cash & Carry, along Filmore St. Corner Einthoven St) : 576-2975 (Landline) / 0999-4978571 (Smart) / 0905-2858317 (Globe);

    Sucat Paranaque Branch (across SM Sucat, between Virra Mall & Avida Tower) : 508-9127 (Landline) / 0999-852-8938 (Smart) / 0927-297-2925 / (Globe);

    Lopez Paranaque Branch (near SM Hypermarket, and BF Homes Gate & Lopez Village): 799-8728 (Landline) / 0947-937-5584 (Smart) / 0927-2972924 (Globe)

    We have male and female therapists. We are open from 1PM-7AM daily.

    White Palace SPA has been chosen as a recipient of the Golden Globe Annual Awards for Business Excellence 2014.

    At White Palace SPA, our passion is your ultimate relaxation.#whitepalacespa

  • White Palace SPA
    04/22/2014 at 12:10 pm
    Reply

    Whether you are from Paranaque, Makati or a nearby location, we have 3 branches to take care of your relaxation needs.

    Book a massage now!

    Makati Branch (near Cash & Carry, along Filmore St. Corner Einthoven St) : 576-2975 (Landline) / 0999-4978571 (Smart) / 0905-2858317 (Globe);

    Sucat Paranaque Branch (across SM Sucat, between Virra Mall & Avida Tower) : 508-9127 (Landline) / 0999-852-8938 (Smart) / 0927-297-2925 / (Globe);

    Lopez Paranaque Branch (near SM Hypermarket, and BF Homes Gate & Lopez Village): 799-8728 (Landline) / 0947-937-5584 (Smart) / 0927-2972924 (Globe)

    We have male and female therapists. We are open from 1PM-7AM daily.

    At White Palace SPA, our passion is your ultimate relaxation.

  • Glenn
    04/22/2014 at 5:46 am
    Reply

    I have finally tried the spa’s Makati branch. Like the spa’s other branches in Paranaque, the Makati branch also boasts of its best in class amenities. The theme of the Makati branch is almost similar to an ancient to modern inspired interior. The massage was great courtesy of Macoy. I will surely be back!

  • EmiratesGuy
    04/18/2014 at 8:55 pm
    Reply

    I just had a Swedish Massage from Jiro at their Lopez branch, its true what some say here, he gives HARD Massage and you will be satisfied. Though 1 thing i noticed is that the massage felt rushed, the strokes were fast and not soothing. But other than that i will give him 4/5 for consistency of pressure, 5/5 for being polite, 5/5 for not hard selling me ES. (though he mentioned “sir may iba pa kayong request? ES po?” at the end of the massage, when i refused, he politely accepted and did not say anything else. I will definitely come back and will have Jiro as my masseur. Good Job White Palace for maintaining your reputation.

  • White Palace SPA
    04/18/2014 at 4:40 am
    Reply

    We are pleased to inform everyone that White Palace SPA’s Makati branch (near cash & Carry, along Filmore St. Corner Einthoven St.) is now open. Our Makati branch can be contacted by landline at 576-2975 and by cellphone at 0999-4978571 / 0905-2858317. Our operating hours is from 1PM-7AM, daily.

    You may also contact: 508-9127 /0927-297-2925/ 0999-852-8938. (Sucat Paranaque branch- across SM Sucat between Virra Mall and Avida Tower)) ; 799-8728 / 0927-2972924 / 0947-937-5584 (Lopez Paranaque branch – near SM Hypermarket and BF Homes Gate and Lopez Village).

    Our passion is your ultimate relaxation. #whitepalacespa

  • White Palace SPA
    04/13/2014 at 3:03 pm
    Reply

    We are pleased to inform everyone that White Palace SPA’s Makati branch will officially open on April 15, 2014. Our Makati branch can be contacted by landline at 576-2975 and by cellphone at 0999-4978571 / 0905-2858317. Our operating hours is from 1PM-7AM, daily.

    It is going to be business as usual for White Palace SPA (all branches) on Good Friday and Black Saturday.

    Thank you!!!

  • Kiko Man
    04/12/2014 at 5:22 am
    Reply

    Hi White Palace Spa,

    CONGRATULATIONS for such an important recognition ! This calls for a celebration ! This is such an honor to all of you behind the SPA and an affirmation of your business philosophy. To the management and staff, congratulations and keep it up. It’s good to know that I have availed of the excellent services of a reputable establishment.
    BTW, just got home at noon today from a six-and-a-half- hour-drive in Northwestern Ontario, Canada. An hour and a half of that was driving through a winter storm in April. Yes, winter storm in April! Visibility was very poor and we all had to slow down. It was a very stressful drive, resulting into very tense and tight muscles. I told myself I could use a good massage to relax and I thought of WPS! But then, I live half-way the globe.
    During my short visit in Manila early this year, I was introduced to WPS. It was great. I commend Mac2 and Ryan who were my therapists during my visits. I must say that they did their job exceptionally well. I made sure I told them that and how appreciative I was for their being polite, gentle, respectful and professional. Please, kindly extend to them again my sincere thanks. My friend who took me to WPS had JayR, Lawrence and Chris attend to him during our visits. He too, was appreciative of how these therapists conducted themselves. Great people at WPS – Sucat ! Respect to clients is NON-NEGOTIABLE ! (Of course, that’s true also towards the therapists). And this is what these staff of yours displayed.
    I’d like to think that because you won an award, there will be nice treats to clients in the form of discounts, etc. How about an appreciation get-together with clients as guests? Just a thought !

    Anyway, as a new client , am really happy for all of you at WPS.

    • White Palace SPA
      04/17/2014 at 2:38 pm
      Reply

      Hi Kikoman, we are delighted to hear another positive feedback from you. The award is a testament of the hardwork that our therapists put in, day in and day out. Clients like you continue to inspire our therapists to strive even harder to provide excellent customer experience. We will seriously consider your recommendation. Take care! :-)

  • White Palace SPA
    04/11/2014 at 2:39 pm
    Reply

    Good news!!! White Palace SPA has been chosen as a recipient of the Golden Globe Annual Awards for Business Excellence 2014. White Palace SPA has been chosen as this year’s “Best Affordable Massage Services Provider”.

    Discover why White Palace SPA is a cut above the rest of the competition!

    For an appointment, please contact: 508-9127 /0927-297-2925/ 0999-852-8938. (Sucat Paranaque branch) ; 799-8728 / 0927-2972924 / 0947-937-5584 (Lopez Paranaque branch).

    Have a great weekend, everyone!

  • lorelie
    04/04/2014 at 12:06 pm
    Reply

    One of the best spas I have ever gone to in the South. Therapists and Receptionists are well trained and very courteous. I got pampered and felt that I was well taken cared of all throughout the duration of my massage. I am now a fan of White Palace Spa. Amenities are best in class.

    • White Palace SPA
      04/06/2014 at 8:28 am
      Reply

      Thanks for your wonderful comment Lorelie. This is truly appreciated! :-)

  • Kiko Man
    04/04/2014 at 6:21 am
    Reply

    Hi White Palace Spa,
    I was really surprised to know that there seems to be a growing “spa culture” in the Metro and maybe around the whole country. I am a novice when it comes to this. “Are they safe?” was my first question. I visit family in the Philippines every year. And again, I was in the country early this year. A friend took me to WPS. I wasn’t quite sure of myself walking in but my friend assured me it’s OK, that it’s clean and safe. Not knowing what to expect I went along. We were met by a quite pleasant receptionist and pointed out to me what the spa had to offer. Again, not knowing what exactly she meant, I settled for the spa’s signature massage. Honestly, I quite enjoyed it and felt very relaxed after. I must say that I didn’t have the slightest clue if what was done was what the menu exactly said it was. The therapist was polite, respectful and nice. I spoke to him in English and he responded in his broken English and that’s perfectly alright. I understood what he meant.
    The music was fine, I thought the place was clean and quite presentable over all. Otherwise, I would have walked away so fast if I thought it wasn’t up to standards at all. I told my friend, I think I will come back for another round of massage and I did.
    On my second visit, the therapist who attended to me the first time was on leave. I was assigned another guy. This time around, the recptionist was successful in convincing me to go for a body scrub and full body massage. Funny, but I requested her to show me first the scrub room and she obliged. In the end, I said OK, I’ll go for it.
    The therapist assigned to me took me to the scrub room. It felt very akward that I was being given a scrub by another man. I felt uneasy. But he was respectful and that made the session good enough. I discovered though, that the floor was very slippery and that makes it dangerous to those using it. How about using shower floor rubber mats or those puzzle-like stuff so people will feel safe? Such will prevent accidents.
    Now the massage : The second therapist was good, too. Long, gentle strokes and with the right pressure were what I needed.
    In my six weeks of vacation in the Philippines, I visited WPS at least four times. And I wasn’t disappointed. My friend was for the most part, happy too, except one time he felt the therapist assigned to him didn’t measure up to his expectations.
    A few questions :
    – Is it a practice to shower before the massage? If it is, I wasn’t offered the first time.
    – Washing of the feet : is it a must before the massage?
    – Complimentary tea or coffee? I was offered during my first visit.
    – Is it OK to bring my own towels, as I am a clean-freak guy?
    – Gratuity or tip : any suggestion?
    Finally, I must commend therapists Mac2, Ryan and those who attended to my friend like Cris(?) and I forgot who else, for doing a great job.
    On my visit next year, I will take time to visit either your Paranaque and/or Makati branch. I was interested in meeting the owner but no luck. Is he the guy driving a red pick-up track.

    Anyway, Sir, your staff were good to us. Thanks a lot and good luck on the opening of your Makati Branch. I hope there’s a promo in place when I come home early next year.

    • White Palace SPA
      04/06/2014 at 8:27 am
      Reply

      Hi Kiko Man,

      Thank you for submitting a very comprehensive comment about White Palace SPA. It could not even make our day better to hear a very positive feddback from a client.

      Allow us to respond to some of the items that you wish to get clarification on:

      – Is it a practice to shower before the massage? If it is, I wasn’t offered the first time. – It is not a practice to get a shower before a massage. We leave it up to the clients to decide whether they would like to get a shower or not before a massage session. We emphasize, however, to our valued clients that not only does a hot shower loosen up one’s muscles before a massage, it also makes for a more pleasant experience for your therapist as well. Looser muscles make the massage easie,r and who wouldn’t take a freshly washed body over any other when you’re in that close of contact?

      – Washing of the feet : is it a must before the massage?- This is a practice that we incorporate prior to a massage session as a value added treatment to eliminate toxins, and an added gate way for relaxation. It has been proven that washing the feet is a nice way to get rid of all the negative energy one has been carrying around, and allows the body to accept all of the positive energies from the treatment being carried out.

      – Complimentary tea or coffee? I was offered during my first visit.- We offer complimentary tea to top off a wonderful massage experience.We recognize that now, more than ever, clients are looking for low prices, and solid customer service. A complimentary serving of tea helps to meet that second requirement.

      – Is it OK to bring my own towels, as I am a clean-freak guy?- Yes, you may bring with you your own towels. Be rest assured, however, that our towels are well sanitized, and that we do not outsource our laundry requirements to ensure that we have full control of how our towels should be kept clean all the time. We do not recycle used towels, and we guarantee that all our towels are fresh and clean 100% of the time.

      Gratuity or tip : any suggestion?- A 30-35% tip based on the price of the actual service/s received is deemed acceptable in the Philippines.

      Again, thanks for your comment and we hope to welcome you back soon! :-)

  • Rye Delos Santos
    04/03/2014 at 4:15 am
    Reply

    White Palace Spa truly gives you a total body relaxation. My wife and I have been visiting the spa for quite a while now. The services have always been consistent if not even better than our previous visits. What we particularly like about White Palace is the quality of services and the body treatments that they offer. The enhanced foot and leg massage is also a must try. Keep it up!

  • jaja
    03/29/2014 at 5:19 pm
    Reply

    I went there last week, massage was so so but the theraphist was so sleepy and lazy doingg the massage, hes eyes close most of the tym or stare at the ceiling. So disappointed…kung inaantok wag ng mag duty…kase i went there to relax and let go of stress due to long week work…sayang i love the place…clean and cozy ng ambiance…hopefully there will be next tyanm…pro with a friendly and accomodating theraphist

  • Saskatchewan_guy
    03/28/2014 at 7:54 am
    Reply

    This spa is quite good.. Services quite expensive. But im quite hesitant to visit this spa again because there are lots of gay men here… I dont wanna be tagged along. Aside from good interiors, nothing really special with their massages.

    • White Palace SPA
      03/29/2014 at 6:12 pm
      Reply

      Hello, thank you for your comment.

      It is always our goal to ensure maximum client satisfaction. We would like to hear more about your comment. It would be greatly appreciated if you can provide us specific details of your concern by sending an email to whitepalacespa@yahoo.com.ph

      Thank you,
      White Palace SPA

    • White Palace SPA
      03/30/2014 at 3:37 pm
      Reply

      Hi, our massage services/treatments are considerably affordable as compared to other spas in the Metro Manila area. We give a discount of PHP50.00 on all massage services from 1pm-5pm making an hour of massage only worth PHP250.00. The regular rate of PHP300.00 for an hour of massage from 5pm-7am and PHP350.00 for an hour and 15 mins massage (signature massage which comes with a hot pack treatment) are way cheaper than how much other spas with comparable amenities charge their clients. We also offer packages at discounted rates.

      We regularly review our pricing model and on several occasions have been offering promos to attract as much clients as we can to avail of our services/treatments.

      Thank you for your comment and be rest assured that we will continually offer options to our valued clients to make our services as affordable as possible.

  • White Palace SPA
    03/23/2014 at 9:29 pm
    Reply

    We are pleased to inform everyone that White Palace SPA will soon open a branch in Makati. The new branch is expected to operate by April. We thank our customers for patronizing our services. :-)

  • White Palace SPA
    03/23/2014 at 7:31 pm
    Reply

    We are pleased to inform everyone that White Palace SPA will soon open a branch in Makati by April. We thank our clients for patronizing our services. :-)

  • White Palace SPA
    03/21/2014 at 2:15 pm
    Reply

    Never experienced White Palace SPA before? Stop in today for a one-hour introductory massage session to find out what you’re missing. After you’re through, don’t forget to ask about our wellness plans.

    Call us at 5089127 / 0927-297-2925 / 0999-852-8938 (Sucat branch) / 9089127, 0927-297-2924 / 0947-937-5584 (Lopez branch).

    We have just hired male and female therapists!

  • maverick
    03/10/2014 at 2:24 pm
    Reply

    Si John Lord ba iyung former therapist sa Bamboo City? Ang tagal-tagal ko na siyang hinahanap. Please confirm kung siya nga iyun para makapagpa-massage ako uli sa kanya. Thanks.

    • White Palace SPA
      03/12/2014 at 3:44 am
      Reply

      Hi maverick, yes it’s the same John Lord.

  • White Palace SPA
    03/10/2014 at 1:45 pm
    Reply

    What are you doing to unwind on this lovely week? Visit White Palace SPA and you will surely get your ultimate relaxation. Call us at 5089127 / 0927-297-2925 / 0999-852-8938 (Sucat branch) / 9089127, 0927-297-2924 / 0947-937-5584 (Lopez branch).

    We have just hired male and female therapists.

    • White Palace SPA
      03/12/2014 at 3:30 am
      Reply

      Hi Roland, thank you for trying out our services and for posting your comment. This is greatly appreciated. We hope to see more of you. We will pass along your positive feedback to Ryan. :-)

  • Roland
    03/09/2014 at 11:05 pm
    Reply

    Recently i transferred my residence from Makati to BF Paranaque. I am a regular spa goer in makati and the first thing i did when i transferred here in BF is to scout for a reputable spa. I chance upon a spa near SM, its name is White Palace Spa. I decided to try what this spa has to offer and i was not disappointed at what i saw. The place is well appointed and can be compared to the spa i frequented in Makati. The receptionist is very attentive and quite accommodating. Too bad i was not able to ask her name. I was made to choose of the therapist i want. I opted for a male therapist and i was assigned to Ryan. Ryan is very courteous and he diligently washed my feet and made sure that they are dry when i enter the room. The massage room is quite small but the important thing is the linen and the towel smell good and are very clean. The massage is another plus, Ryan was very attentive to my needs that he asked what particular pressure i want . He is very consistent in his technique. It was so relaxing that i was lull to sleep, for me a good therapist should make me sleep and Ryan was able to do that with his masterful strokes. Indeed i had a wonderful experience in your spa, i would definitely come back . Kudos to your receptionist and of course to Ryan.

  • Steph
    03/08/2014 at 2:20 am
    Reply

    This spa truly deserves commendation. The spa is clean and ambiance is truly relaxing. The therapists who handled me and my husband are indeed well trained. I could not wait for our next massage. The signature massage is very relaxing. I highly recommend that you try this spa.

    • White Palace SPA
      03/12/2014 at 1:57 am
      Reply

      Thank you, Steph for your very positive feedback. We will get this word around with our hardworking therapists. See you soon! :-)

  • White Palace SPA
    03/03/2014 at 10:20 am
    Reply

    Hello Everyone,

    We are pleased to inform you of our promo of PHP250 for an hour of massage, all day/all night at our Lopez Branch for the whole month of March. We also offer PHP50 off on all massage services. Our Lopez Paranaque branch is located at Unit 6 RF Lopez Bldg, Lopez Drive beside Petron and Lopez Village and near the BF Homes gate.

    Also visit our 2nd branch at the 2/F Gram 2 Bldg, in front of SM Sucat and between Virra Mall and Avida. Avail of our services between 1PM-5PM and get PHP50 discount on all massage services (packages are excluded).

    We are open from 1PM-7AM daily.

    We have just hired additional male and female therapists to cater to the demands of our growing client base.

    Call us to make reservations: 508-9127/ 0927-297-2925/09998528938 (Sucat Paranaque branch) ; 799-8728 / 0927-2972924 / 0947-937-5584 (Lopez Paranaque branch).

  • Francis
    03/01/2014 at 9:21 am
    Reply

    Clean massage?

  • White Palace SPA
    02/28/2014 at 7:37 am
    Reply

    Summer is just a day away. Summer is the time for relaxation. Clear your mind of negativity and rid your body of toxins. Make an appointment for our body scrub and signature massage treatment to get you started!

    We have just hired additional male and female therapists to cater to the demands of our growing client base.

    Call us to make reservations: 508-9127/ 0927-297-2925/09998528938 (Sucat Paranaque branch) ; 799-8728 / 0927-2972924 / 0947-937-5584 (Lopez Paranaque branch).

  • White Palace SPA
    02/21/2014 at 3:30 pm
    Reply

    GREAT DEALS… GREAT MASSAGES…

    Feeling stressed? If so, it sounds like it’s time to take advantage of a great White Palace SPA massage! We are giving away free coupons for the whole month of February. Each coupon entitles the bearer to a PHP50 discount on all of the spa’s services including packages, all day all night.

    Our daily promo of PHP50.00 off on all basic massage services between 1PM-5PM, and our 5 = 1 free promo have been extended until the end of February.

    So what are you waiting for? Visit White Palace SPA this month of love and experience relaxation beyond expectation!!!

    For inquiries, please contact: 508-9127 /09998528938. (Sucat Paranaque branch) ; 799-8728 / 0927-2972924 / 0947-937-5584 (Lopez Paranaque branch).

  • White Palace SPA
    02/19/2014 at 12:08 pm
    Reply

    Work got you stressed? Tame that tension with a massage of your choice. From the basic Swedish, to our Signature massage, to our Dead sea salt body scrub – come in for a treat that’s sure to lift enough weight off your shoulders to have you floating!

    Call us to make reservations: 508-9127 0927-297-2925/09998528938 (Sucat Paranaque branch) ; 799-8728 / 0927-2972924 / 0947-937-5584 (Lopez Paranaque branch).

  • jaycee
    02/13/2014 at 10:30 pm
    Reply

    if you want massage just tex me 250 per 1hr home service only thanks. 09362260437

  • Kris
    02/13/2014 at 2:26 pm
    Reply

    Hi.

    Planing to go there with my husband for Valentines’ day.
    How to make reservations? Do you accept one?

    Also, I’m really particular to Spas, hoping for a good and professional exp.
    I am really disgusted with disguised spas that offer “other” services.

    Hope to got a feedback from you the soonest.
    Thanks

    • White Palace SPA
      02/14/2014 at 5:01 am
      Reply

      Hi Kris,

      Yes, we do accept reservations. We are giving away 20% discount on all massage services/treatments.

      Please contact: 508-9127 /09998528938. (Sucat Paranaque branch) ; 799-8728 / 0947-937-5584 (Lopez Paranaque branch).

      Thank you.

  • White Palace SPA
    02/09/2014 at 3:50 pm
    Reply

    SAY I LOVE YOU WITH A MASSAGE: The Perfect Valentine’s Day Gift

    Celebrate Valentine’s day at White Palace SPA and enjoy 20% discount on all massage services/treatments (packages included).

    We are open from 1PM-7AM daily.

    Experience relaxation beyond expectation this month of love only at White Palace SPA!

  • White Palace SPA
    02/05/2014 at 3:15 am
    Reply

    SAY I LOVE YOU WITH A MASSAGE: The Perfect Valentine’s Day Gift

    This Valentine’s Day, do not just send flowers. Give your loved ones the perfect spa gift with a romantic and pampering spa experience at White Palace SPA they will never forget. It is one of the Best Valentine’s Day Gifts you can ever give, and one that your partner will love you for. Everyone loves to be treated to a luxurious and romantic spa treatment and it’s a great last-minute option when you run out of good Valentine’s Day gift ideas.

    Celebrate Valentine’s day at White Palace SPA with your loved ones and enjoy 20% discount on all massage services/treatments (packages included) on Valentine’s day.
    So pamper and indulge your loved one with a perfect and romantic spa experience at White Palace SPA.

    No other spa in the South gives you more value for your money for service, quality of treatments, ambience and exclusivity.

  • Burton
    02/05/2014 at 3:02 am
    Reply

    Hi, is your sir Dan the owner of the place? Can I request for him?

  • White Palace SPA
    02/01/2014 at 10:15 am
    Reply

    GREAT DEALS… GREAT MASSAGES…

    Feeling stressed? If so, it sounds like it’s time to take advantage of a great White Palace SPA massage! We are giving away free coupons for the whole month of February. Each coupon entitles the bearer to a PHP50 discount on all of the spa’s services including packages, all day all night.

    Our daily promo of PHP50.00 off on all basic massage services between 1PM-5PM, and our 5 = 1 free promo have been extended until the end of February.

    So what are you waiting for? Visit White Palace SPA this month of love and experience relaxation beyond expectation!!!

    For inquiries, please contact: 508-9127 /09998528938. (Sucat Paranaque branch) ; 799-8728 / 0927-2972924 / 0947-937-5584 (Lopez Paranaque branch).

  • White Palace SPA
    01/27/2014 at 12:02 am
    Reply

    GREAT DEALS… GREAT MASSAGES…

    Feeling stressed? If so, it sounds like it’s time to take advantage of a great White Palace SPA massage! We are giving away free coupons for the whole month of February. Each coupon entitles the bearer to a PHP50 discount on all of the spa’s services including packages, all day all night. 

    So what are you waiting for? Visit White Palace SPA this month of love and experience relaxation beyond expectation!!!

    For inquiries, please contact: 508-9127 /09998528938. (Sucat Paranaque branch) ; 799-8728 / 0947-937-5584 (Lopez Paranaque branch). 

  • John
    01/26/2014 at 11:59 pm
    Reply

    GREAT DEALS… GREAT MASSAGES…

    Feeling stressed? If so, it sounds like it’s time to take advantage of a great White Palace SPA massage! We give away free coupons for the whole month of February. Each coupon entitles the bearer to a PHP50 discount on all of the spa’s services including packages, all day all night. 

    So what are you waiting for? Visit White Palace SPA this month of love and experience relaxation beyond expectation!!!

    For inquiries, please contact: 508-9127 /09998528938. (Sucat Paranaque branch) ; 799-8728 / 0947-937-5584 (Lopez Paranaque branch). 

  • White Palace SPA
    01/26/2014 at 10:01 pm
    Reply

    GREAT DEALS… GREAT MASSAGES…

    Feeling stressed? If so, it sounds like it’s time to take advantage of a great White Palace SPA massage! We give away free coupons for the whole month of February. Each coupon entitles the bearer to a PHP50 discount on all of the spa’s services, all day all night. 

    So what are you waiting for? Visit White Palace SPA this month of love and experience relaxation beyond expectation!!!

    For inquiries, please contact: 508-9127 /09998528938. (Sucat Paranaque branch) ; 799-8728 / 0947-937-5584 (Lopez Paranaque branch). 

  • Zanti
    01/22/2014 at 11:15 pm
    Reply

    Highly commend MARICAR for being such a friendly, accomodating, efficient and very quick in replying for our inquiry. She always make sure that the therapist will be available and avoid customer to wait. My friends and I tried to book therapist before from another receptionist and found out that the therapist were already reserved / not available when we arrive :( . No choice but to wait and change therapist. Sucat branch is clean, bigger and the massage is great. Sadly no more LOYALTY Card . Hope u will bring this back and offer better deals specially on yr packages. GC promo seems not that attractive better give discounts on promo packages of the week or month.

    • John
      01/25/2014 at 8:03 am
      Reply

      Hi Zanti,

      Thank you for your feedback.

      We continue to evaluate the best promo deals that we could offer whole year through. Please stanby for better deals beggining the month of February.

      Thanks again!

  • M
    01/19/2014 at 11:03 am
    Reply

    Tried most everyone in both branches, but I have to say that Don has been the best so far.

    • John
      01/25/2014 at 7:59 am
      Reply

      Thanks for your comment, M. I will pass on your message to, Don.

  • John
    01/19/2014 at 8:38 am
    Reply

    Hello Everyone,

    Post your comments or like our Facebook page (https://www.facebook.com/pages/White-Palace-Spa/206740819444556) and get a chance to win a gift certificate. The gift certificate can be claimed at either our Sucat or Lopez Paranaque branch. This promotional campaign will run from January 20 – February 20, 2014.

    Come and visit our Lopez Paranaque Branch this month of January and receive the following discounts (valid from 5PM – 7AM):

    Group of 2: PHP 50.00 off
    Group of 3: PHP 75.00 off
    Group of 4: PHP 50.00 off
    Group of 5: Free 1 hour-massage (applicable to both Lopez and Sucat branch)

    For inquiries, please contact: 508-9127 /09998528938. (Sucat branch) ; 799-8728 / 0947-937-5584 (Lopez Paranaque branch)

    Experience relaxation beyond expectation only at White Palace SPA!!!

  • John
    01/18/2014 at 5:11 am
    Reply

    Post your comments on our Facebook page (https://www.facebook.com/pages/White-Palace-Spa/206740819444556) and get a chance to win a gift certificate. The gift certificate can be claimed at either our Sucat or Lopez Paranaque branch. This promotional campaign will run from January 20 – February 20, 2014.
    Come and visit our Lopez Paranaque Branch this month of January and receive the following discounts (valid from 5PM – 7AM):

    Group of 2: PHP 50.00 off
    Group of 3: PHP 75.00 off
    Group of 4: PHP 50.00 off
    Group of 5: Free 1 hour-massage (applicable to both Lopez and Sucat branch)

    For inquiries, please contact: 508-9127 /09998528938. (Sucat branch) ; 799-8728 / 0947-937-5584 (Lopez Paranaque branch).

    Experience relaxation beyond expectation only at White Palace SPA!!!

  • kwekkwek
    01/05/2014 at 12:08 pm
    Reply

    i had a home service from the lopez branch. i live in paranaque but they said it is too far so i decided to pick up the masseur from the spa by car. however, the second time i wanted to avail of their service, the receptionist said that my place is too far even if i get the therapist myself. by the way she said it was kind of derogatory, that in some way i could not avail of their services. what a jerk!

    • kwekkwek
      01/07/2014 at 2:10 pm
      Reply

      just a case of misunderstanding… i always have an excellent massage from this spa :-)

    • Squirt
      01/13/2014 at 1:38 am
      Reply

      Im confused. the purpose of home service is for your convenience of having the massage at your own place without the hassle of leaving the house. Then you thought of picking up the masseur from the spa so you two can go to your place? since you’re heading to the spa anyway, why not have the massage there?

  • erwin
    01/02/2014 at 12:28 pm
    Reply

    Nag poprovide din po ba kau ng reflex massage???

    • John
      01/12/2014 at 7:50 pm
      Reply

      Yes, we offer foot, hand, and leg reflex. Thanks for your inquiry.

  • Draco
    12/31/2013 at 2:30 am
    Reply

    Great massage by Carlo! It was my second time. First was with jeric, i was not dissappointed with the relaxing experience. Gave him a tip higher than what i normally give. Will definitely visit again.

  • michael ducanon
    12/24/2013 at 6:28 am
    Reply

    There was this uber cute guy at the counter the last time I visited for a massage although he wasn’t in therapist uniform and a bit suplado. The therapist said the guy was Sir Dan or Daniel… can I request him on my next visit? He such a gorgeous guy! I think I fell in love at first sight with the reception guy.

  • John
    12/22/2013 at 1:09 pm
    Reply

    Happy Holidays, everyone!

    We wish to let you know of our holiday operating hours as follows:

    December 24 : 1pm-8pm only
    December 25 : 1pm-7am
    December 31 : 1pm-8pm only
    January 1 1: 1pm-7am

    It will be business as usual for the other days of the month.

    Experience relaxation beyond expectation only at White Palace SPA.

  • Francisco
    12/21/2013 at 1:20 pm
    Reply

    Hello,

    first time ko i-try ito with my gf. We’ll avail of the body scrub package with signature massage. Gusto ng gf ko male ang therapist, can you recommend any for this branch?

    Also may couples room ba ito? Or common cubicles lang?

    Thank you!

  • Dino
    12/17/2013 at 10:38 pm
    Reply

    Hi,

    I frequent White Palace Spa a lot. I used to be a frequent client of Tun Huang but since my favorite therapist left for Dubai, I tried White Palace and I like their services.

    I usually look for KC and she has continued to deliver what I expect in a therapist. I hope White Palace won’t let go of her. Sayang at wala na si Cass..magaling din yun.

    Anyway, the only thing I want to point out is sana ma-improve ng lugar yung body wash area ng Lopez branch, which is quite cramped di gaya ng ginawa nung sa Sucat branch.

    Yun lang po. Hopefully ma-continue ng White Palace yung quality ng service nila and ma-improve yung body wash area ng Lopez branch.

    • John
      12/24/2013 at 8:23 am
      Reply

      Hi Dino

      Thank you for your comment and for frequenting our Lopez Branch.

      We may not be able to fully renovate our scrub room owing to a smaller floor area of the Lopez branch as compared to our Sucat branch but rest assured that careful architectural planning will be carried out in putting up our future branches.

      Thank you for patronizing our services.

  • Yo
    12/14/2013 at 10:13 pm
    Reply

    Definitely happy with Jeric’s service. Kindly commend him please :) Very polite and accomodating

    • John
      12/24/2013 at 7:00 am
      Reply

      Hi Yo, thanks for trying out Jeric. We have been receiving very positive feedback as well around how good and attentive our other male therapists are. You might want to try them out too.

  • John
    12/08/2013 at 11:40 pm
    Reply

    We are pleased to inform everyone that White Palace SPA is now selling gift certificates at discounted rates. For inquiries, please call 799-8728 / 0947-9375584 (Lopez branch), 508-9127 / 0917-9632071 / 0999-8528938 (Sucat branch).

    Experience relaxation beyond expectation only at White Palace SPA.

  • John
    12/08/2013 at 11:34 pm
    Reply

    We are pleased to inform everyone that White Palace SPA is now selling gift certificates at discounted rates. For inquiries, please call 799-8728 / 0947-9375584 (Lopez branch), 508-9127 / 0917-9632071 / 0999-8528938.

    Experience relaxation beyond expectation only at White Palace SPA.

  • JR
    12/07/2013 at 4:32 pm
    Reply

    I finally tried the spa’s twin massage. I never tried it before but all I can say is that it was a totally relaxing experience. The consistency of strokes and pressure of two therapists made my experience a truly remarkable one. I got JR and Chris. I commend them both for being great in what they do.

  • John
    12/02/2013 at 8:57 am
    Reply

    Hello Everyone,

    We have just hired additional therapists to cater to the demands of our clients. We wish to welcome Rain, Lawrence, Chris, Janine, Charisma, Janine, Sie, and Danica (Sucat Paranaque Branch), and Ian, Rotchelle, Angela, Janine, and Mea-Ann (Lopez Paranaque Branch).

    We hope that you try them out soon.

    Thank you,
    White Palace SPA

  • hans
    12/01/2013 at 2:56 pm
    Reply

    who are your top 3 male masseurs in each site?

  • Jerome
    11/29/2013 at 3:04 pm
    Reply

    Highly recommended spa for cleanliness, ambiance, quality of massage and friendliness of staff and therapists. I personally commend receptionist Maricar for being friendly and always answers queries on time. Keep up the good work!

    • John
      11/30/2013 at 3:13 am
      Reply

      Hi Jerome,

      Thank you for your comment.

      We are glad that you admire White Palace SPA for its cleanliness, ambiance, courtesy displayed by our staff members, and the quality of our service offerings.

      We hope to see more of you.

      Regards,
      White Palace SPA

  • Andrew
    11/13/2013 at 7:26 am
    Reply

    White Palace Spa exudes the very description of a spa. The place is clean; the amenities are state-of-the-art; the ambiance is truly relaxing; and the massage therapists are highly trained. I am a frequent spa-goer and have been in several spas in the Metro and I would say that none of the other spas compare my experience with White Palace. The other spas seem to be hiding under the guise of a spa. I have visited the spa’s Sucat branch and will tag along my friends to visit the spa’s Lopez branch next time. More power White Palace Spa!

    • John
      11/24/2013 at 12:42 pm
      Reply

      Thanks Andrew for your very positive comment. Be rest assured that we will continue to invest resources to make White Palace SPA one of the best spas in the Metro. We hope to see you again.

  • billy
    11/08/2013 at 6:48 pm
    Reply

    pumunta ako sa sucat branch. ok naman yung massage. nakakarelax. kaya lang yung therapist labas ng labas. sana sa susunod indi na ganon. imaintain nyo din sna malinis yung lugar lalo na yung massage bed. Medyo nangati kasi ako pagkatapos. Tsaka maglagay kayo ng curtain sa reception. Nakakasilaw paglabas eh. Yung music ok naman at di naman maingay yung mga staff nung nandon ako Sana mag improve pa kayo para babalik at dadami customer nyo.

    • John
      11/26/2013 at 9:28 am
      Reply

      Hi billy,

      We will take your comment as an opportunity to coach our therapists to refrain from exiting the massage room more than once while engaged in a session.

      We have full-time maintainance personnel in-charge of ensuring that our spa is kept clean round-the-clock. We also ensure that we only use fresh linens and we sanitize our towels, bed and pillow cover all the time.

  • billy
    11/08/2013 at 9:51 am
    Reply

    post nyo naman mga packages. tnx.

  • John
    11/03/2013 at 11:08 pm
    Reply

    Good news! Come and visit our Lopez Paranaque Branch this month of November and receive the following discounts (valid from 5PM – 7AM):

    Group of 2: PHP 50.00 off 
    Group of 3: PHP 75.00 off 
    Group of 4: PHP 100.00 off 
    Group of 5 and above = 1 free 1 hour massage  (Lopez and Sucat Branch)

    Avail of our basic massage services (Lopez and Sucat Branch) between 1PM – 5PM and get PHP50.00 discount. 

    Thank you!

  • edward
    10/29/2013 at 1:27 am
    Reply

    can you send me a link of the pictures of female therapist? :)

  • Jun
    10/22/2013 at 5:36 pm
    Reply

    Hi John,
    Jun here who posted last 09/21/2013 at 1:37 pm. I still went that afternoon. And the reception near the SM sucat branch is really nice and accomodating :)
    And she’s aware of the promo of 50 php less, so i did avail it.
    Got a male masseur but i did not got his name, but he did well on my massage.

    Hmmm yeah maybe points of improvement on that branch would be the music, and the restroom (comfort room). Parang bodega yung restroom area, so i hope you could fix that one. Give it a spa vibe, maybe. ^_^

    Wish to go back here again. :)

  • Squirt
    10/02/2013 at 7:59 pm
    Reply

    I wonder who’s the owner of this spa (not sure if he’s the guy I saw in Sucat branch reception area). Anyway, I like the way he answers queries here. Hope to bump into him in one of the branches.

    • John
      10/22/2013 at 2:50 am
      Reply

      Hi Squirt,

      Thanks for your kind words.

      I usually drop by our Sucat branch late at night. See you around.

  • John
    10/02/2013 at 12:01 pm
    Reply

    Hi John,

    We are glad to hear from you. We have been receiving varied insights from our valued clients. A number of our clients prefer our Sucat branch more than our Lopez branch while others have a distinct admiration of our Lopez branch. The key goal is to ensure consistency in fulfilling the standards that we adhere upon with the aim of achieving maximum client satisfaction.

    Thanks for your comment. :-)

  • Jc
    09/29/2013 at 3:25 pm
    Reply

    Went to the spa last night, and I had a bad time.

    Jake seemed bored and out of sync, his strokes were off, his pressure was non existent. I feel like I could have done a better massage myself. A very disappointing visit, where in fact, I have been a regular client since the spa’s inception.

    Perhaps a better training of the therapists?

    • John
      10/02/2013 at 11:52 am
      Reply

      Hi Jc,

      Thank you for your comment.

      We will coach the therapist in question. We feel that it is more of a will rather than a skill issue.

      Have a great day!

    • Squirt
      10/02/2013 at 7:52 pm
      Reply

      I think he’s the therapist I got on my very first visit to White Palace (I heard he was called Jay or Jake from afar). You’re right, ‘bored’ is the best word to describe his massage.

  • John
    09/29/2013 at 3:15 pm
    Reply

    I have tried White palace spa around 5 times. I usually go the one which is near to the BF homes gate, I have been there for 4 times, the massage was very nice and professional. The place looks very clean and pleasing. I would rate 4.5/5.
    The Sucat branch, I have tried only once, but it was not as good as the BF homes branch. I would rate 3/5 for that.

  • alderich
    09/29/2013 at 2:36 pm
    Reply

    I went to your Sucat branch around 4pm and decided to have my massage done there. I can say that the area is superb, I enjoyed actually my signature massage which was done in hot stones but unfortunately when I checked the time, it was only 1 hour and 8 minutes when the masseur was done. You had a big clock outside your area that is why I was able to check the time, good thing I told the masseur to just stretch me for the last 7 minutes as the time was not done yet.

    So far I enjoyed the massage but I noticed that there was only one masseur who was on duty and he wasn’t really trained to do stretching(actually he did admit it, at least that was very honest of himself)…By the way, I hope you instruct your receptionist to tell your promotions than us guessing, as I had to ask which promotions they offer for your spa that afternoon.

    • John
      10/01/2013 at 10:00 am
      Reply

      Hi alderich, thanks for visiting the spa and trying out our services.

      Please be rest assured that we will coach our therapists to ensure that they become more conscious of time.

      We have just hired another receptionist about a week ago. She may not have fully grasped our current promos at the time of your visit. We will orient her around these items as well.

      We are happy to hear that you admire our spa and the services that we provide.

      Thank you.

  • spiegel
    09/24/2013 at 2:04 am
    Reply

    sucat branch was great,the person on the counter was polite and welcoming….area was zen heaven and facilities is exceptional….your female masuese are friendly and charming…just one thing, your offering ventosa but only your front secretary was the only one who has the expertise….hopefully you can train your other maseuse just the basics. just my two cents……cheers!more power…..

    • John
      09/26/2013 at 4:12 am
      Reply

      Thanks for your very positive comment, spiegel. Please be rest assured that all of our therapists will get formal ventosa training soon. All of our therapists have just gone through several uptraining sessions facilitated by an external and internal DOH licensed traners. Ventosa is absolutely next on our list. Thanks again.

  • FirstOne
    09/22/2013 at 7:23 pm
    Reply

    Who are the best masseurs at Lopez Branch? This will be my first time to try WPS and i want my experience to be excellent. Thanks in advance!

    • John
      09/24/2013 at 6:44 am
      Reply

      Hi FirstOne,

      You should get an idea by reading this thread. You may want to try Mark. Our clients usually consider him as one of best therapists.

      Thanks for your inquiry.

      John

  • Jun
    09/21/2013 at 1:37 pm
    Reply

    I texted the number (0999)852-8938 above asking for the price ranges of the massage and the only reply that i got is 550. Is that it? Thanks!

  • Paul
    09/15/2013 at 4:48 am
    Reply

    Any female masseurs you could recommend John?

    • John
      09/20/2013 at 5:55 am
      Reply

      Hi Paul, all of our therapists have gone through extensive training prior to handling clients as well as regular uptraining sessions to better equip them with the skills required to perform excellent massage techniques.

      Our clients, however, have been providing good feedback on the quality of massage services and body treatments rendered by KC, Lyn (Lopez branch) and Harlene, Melody, and Joy (Sucat branch).

  • migz jordan
    09/14/2013 at 2:18 am
    Reply

    Hi John, kailan kayo magkakaroon ng branch along Cavite area? I read positive feedback with your spa. Regular akong nagpapa massage specially pag stress sa work kaya lang medyo d ko na gusto ang mga spa sa Cavite kasi lately puro ES na lang ang offer……. hays………. I want to try sana dyan sa spa nyo kaya lang geographically medyo malayo na sa amin.

    • John
      09/19/2013 at 1:30 pm
      Reply

      Hi Migz Jordan, we are actually contemplating of putting up one 2nd quarter of next year. We will keep everyone posted through this forum as soon as we have a branch somewhere in Cavite. Thanks for your inquiry.

  • John
    09/12/2013 at 5:15 am
    Reply

    Hello everyone,

    We have just hired additional therapists to cater to the demands of our clients. We wish to welcome John Lord and Marvin (Lopez Paranaque Branch), and JayR, Derick, Ryan, and Cristina (Sucat Paranaque Branch).

    We hope that you try them out soon.

    Thank you.

  • John
    09/12/2013 at 4:57 am
    Reply

    Hello everyone,

    We have just hired additional therapists to cater to the demands of our clients. We wish to welcome John Lord and Marvin (Lopez Paranaque Branch), and JayR, Derick, Marvin, and Crirstina (Sucat Paranaque Branch).

    We hope that you try them out soon.

    Thank you.

  • Alderich
    09/10/2013 at 1:19 pm
    Reply

    I would like to verify if you are still giving out the 50 pesos discount if you have your massage done at 1-5pm. Im planning to have my massage this afternoon but your staff told me that the 50 pesos discount only applies to the signature massage(1 hr and 15 minutes) and not to the Swedish massage of 1 hour. Kindly verify this and also if your 5 plus one promo is still on, as I read your fb account that you have a “Come in 5 and get 1 free” promotion right now.

    • John
      09/12/2013 at 5:06 am
      Reply

      Hi Alderich,

      Thanks for bringing this matter to our attention. Our 5=1 free promo is still ongoing. We also give PHP50.00 off on all massage services including 1-hour massage services. We have just hired a new receptionist working at our 2nd branch. We will be sure to orient her of ongoing promos.

      Thanks again.

  • William
    09/08/2013 at 5:06 pm
    Reply

    Hi White Palace Spa,

    Just want to share my experience since it was my first time to be in WP (Branch 2)..
    The ambiance is great.. the facility is good.. for me the place is very relaxing.. but u lack something, sound/music.. for me, it is very relaxing to hear a music while being massage by your masseur…
    The male therapist who handled me is Chad… he is a good masseur… ill give him 9/10 points for such relaxing massage…
    Hope to try your other masseur when i come back…
    thanks WP…

    • John
      09/09/2013 at 10:47 am
      Reply

      Hi William, thank you for your feedback. We are glad to hear about your positive experience with Chad. We will look into your concern around the absence of a music during your visit. Thanks again!

  • William
    09/08/2013 at 4:54 pm
    Reply

    Hi White Palace Spa,

  • John
    09/08/2013 at 3:06 am
    Reply

    Thank you brix for your very positive feedback. Clients like you continue to inspire our therapists to do well. Thanks again and we hope to see you soon.

  • brix
    09/06/2013 at 12:55 am
    Reply

    I visited White Palace Spa (Sucat) the other night and I was surprised to see new male therapists. Tried one of them and all I can say is that I felt fully rejuvenated after the massage. Excellent massage techniques!

    By the way, the new therapists are all gorgeous at least by my standard. Lol. The new theraspist who handled me is JayR (looks like Jomari Yllana). I will be trying out Derick too. Mukhang boy next door. Haha

    More power White Palace Spa. Keep it up!

  • John
    08/03/2013 at 4:22 am
    Reply

    Good news, everyone!!! :-)

    We are extending our promo of PHP250 for an hour of massage, all day/all night at our Lopez Branch. This promo has been extended until August 31, 2013. Our Lopez Paranaque branch is located at Unit 6 RF Lopez Bldg, Lopez Drive beside Petron and Lopez Village and near the BF Homes gate.

    Also visit our 2nd branch at the 2/F Gram 2 Bldg, in front of SM Sucat and between Virra Mall and Avida. Avail of our services between 1PM-5PM and get PHP50 discount on all massage services (packages are excluded).

    We are open from 1PM-7AM daily.

    For inquiries, please contact: 508-9127 / 0917-963-2071 /09998528938. (Sucat branch) ; 799-8728 / 0947-937-5584 (Lopez Paranaque branch)

    Thank you, and we hope to see you soon!

  • spareviewer
    07/31/2013 at 9:44 pm
    Reply

    hi john,

    who do you suggest is comparable to joel so we, the customers, can try out and confirm if they are indeed at par. you have to admit, joel is one of your best. so we’ll be the judge if the newbies really comes close to joel or mark even. thanks!

    • John
      08/03/2013 at 4:11 am
      Reply

      Hi spareviewer, aside from Mark, we been receiving good feedback from our clients on the quality of massage of Angelo and Carlo (1st branch), and Mike, Jeff, and Chad (2nd branch). We have several loyal clients getting the services of our female therapists as well. All of our therapists have undergone extensive training before handling clients to ensure that we provide the best quality massage that we are known for. Thanks for your inquiry.

    • John
      08/03/2013 at 4:53 pm
      Reply

      Hi spareviewer, aside from Mark, we have been receiving good feedback from our clients on the quality of massage of Angelo and Carlo (1st branch), and Mike, Jeff, and Chad (2nd branch). We have several loyal clients getting the services of our female therapists as well. All of our therapists have undergone extensive training before handling clients to ensure that we provide the best quality massage that we are known for. Thanks for your inquiry.

  • chinito.yuppie
    07/27/2013 at 3:06 am
    Reply

    Is Joel still working there?

    • John
      07/30/2013 at 4:53 am
      Reply

      Hi chinito.yuppie,

      Joel is no longer connected with White Palace SPA. We have hired, however, several therapists who are comparatively as good as Joel. You may want to visit any of our two branches.

      Thank you,

      John

  • John
    07/20/2013 at 11:36 pm
    Reply

    Hi Squirt, you may use the body scrub/body wash area in the meantime while the shower rooms do not have curtains. We will soon have sauna facilities and that the shower rooms will be renovated further. Thanks for your inquiry.

  • Squirt
    07/18/2013 at 11:48 pm
    Reply

    Hi I have a question:
    The shower room for the 2nd branch, is it a sharing bathroom?
    Am I not allowed to lock the entire bathroom while taking a bath? because I noticed that the shower has no curtains and is exposed to those who will be using the sink and toilet.
    thank you.

  • John
    07/12/2013 at 1:41 pm
    Reply

    We are pleased to inform everyone that we are offering a promo of PHP250 for an hour of massage, all day/all night at our Lopez Branch. This promo is valid from July 1, 2013 – July 31, 2013.

    Also visit our 2nd branch at the 2/F Gram 2 Bldg, in front of SM Sucat and between Virra Mall and Avida. Avail of our services between 1PM-5PM and get PHP50 discount on all massage services (packages are excluded).

    We are open from 1PM-7AM daily.

    For inquiries, please contact: 508-9127 / 0917-963-2071 /09998528938. (Sucat branch) ; 799-8728 / 0947-937-5584 (Lopez Paranaque branch)

    Thank you, and we hope to see you soon!

  • John
    07/04/2013 at 9:54 pm
    Reply

    We are pleased to inform everyone that we are offering a promo of PHP250 for an hour of massage, all day/all night at our Lopez Branch. This promo is valid from July 1, 2013 – July 31, 2013.

    Also visit our 2nd branch at the 2/F Gram 2 Bldg, in front of SM Sucat and between Virra Mall and Avida. Avail of our services between 1PM-5AM and get PHP50 discount on all massage services.

    We are open from 1PM-7AM daily.

    Thank you, and we hope to see you soon!

  • John
    07/04/2013 at 9:28 pm
    Reply

    We are pleased to inform everyone that we are offering a promo of PHP250 for an hour of massage, all day/all night at our Lopez Branch. This promo is valid from July 1, 2013 – July 31, 2013.

    Thank you, and we hope to see you soon!

  • spooked
    06/29/2013 at 5:39 am
    Reply

    I had the chance to drop by the newest branch of White Palace Spa last Wednesday. The spa’s classy ambiance is indeed befitting of a spa. It is clean; the amenities are good; the therapist is consistent with his massage pressure and strokes; and best of all the price of services is reasonable. I like the spa’s 1st branch too. Keep up the good work!

  • Spabuff
    06/26/2013 at 4:43 pm
    Reply

    kudos

  • Lucky
    06/25/2013 at 6:26 am
    Reply

    Went to White Palace Spa’s new branch last night… I am highly impressed with the state-of-the-art amenities of the spa.. The male therapist who handled me is very well trained.. Thanks White Palace Spa for raising the bar one notch higher.. It is indeed the best spa in the South! It is afterall a SPA!!!!

  • John
    06/18/2013 at 5:29 pm
    Reply

    We are pleased to inform everyone that White Palace SPA’s 2nd branch will open on June 20, 2013. The spa’s 2nd branch is located at the 2nd flr, Gram 2 Bldg, Dr. A Santos Avenue, Paranaque City. The spa is just across SM Sucat and beside the Avida Towers (Condominiums) and Virra Mall along Sucat.

    We have 13 regular massage rooms, 3 couples room, 1 large foot and leg massage area, 2 body scrub rooms, 2 separate shower rooms, and 2 separate ( male and female) sauna areas (to be available soon).

    We have hired new male and female therapists.

    We are open from 1PM-7AM.

    Come and visit White Palace SPA and have a stress-free day! :-)

  • Squirt
    05/21/2013 at 11:45 am
    Reply

    Hi owner
    went to this spa, my 2nd time and got Randell (or Rendell) and his massage is really good.
    I forgot the name of my first therapist, I think it’s Jay or something, I just heard the receptionist called his name. Anyway I didn’t like the massage of this ‘Jay’ therapist because even though I asked for a hard massage, I didn’t feel any hard pressure at all.

  • Jason
    04/22/2013 at 1:07 am
    Reply

    Happy anniversary nga pala. I will visit again soon. Please pakilagay sa fb yung pictures ng mga bagong boys atsaka yung name nila. At sked na rin kung puede. More power.

  • jb
    04/18/2013 at 12:20 pm
    Reply

    receptionist (small chubby lady) not familiar with the promo and rates.

    i was massage by Jake. He was great indeed…ill be come back soon…

  • jc
    04/06/2013 at 8:57 pm
    Reply

    hi, do you have franchising or do you allow people to invest? Thanks

  • gossip
    04/04/2013 at 8:53 pm
    Reply

    is there a private room here?

  • Anonymous
    03/30/2013 at 10:30 am
    Reply

    Happy anniversary. Is Chad still working here?

  • jennylyn
    03/29/2013 at 4:19 pm
    Reply

    Went here last night ok nmn sulit, no ES though… Ampogi Ni Randell pro My Isang Mestiso, Anu kaya name nya?

  • John
    03/21/2013 at 10:49 am
    Reply

    We would like to keep everyone posted that we will be open on Holy Thursday, Good Friday, Black Saturday and on Easter Sunday.

    Our special promo of PHP250.00 for an hour of massage (1PM to 5PM) is now back. We also offer PHP50.00 off on all massage services between 1PM- 5PM. We also have a 5=1 (free) promo.

    Come and visit White Palace SPA and have a stress-free day! :-)

    • John
      04/15/2013 at 9:56 am
      Reply

      Mr. John, your white palace spa is the best in the south. Very good massage , but i dont agree allowing your massuer offering extra service. I have tried almost of them, they could delivered the said quality massage in spa setting. btw only one massuer dont ask for extra service, he is JACOB . I missed one of the best massuer in the spa industry, he is zen one of your massuer late last year 2012 . A decent guy who always give his best massage, no es . Mahihiya ka mag bigay ng 300 pesos of tip for his effort. I always give him 500 pesos . Nakaka tamad na bumalik sa spa nyo, pahirapan na parking at garapalan pa ang pag demand ng extra service. Before zen time, kahit mag hintay ako ng one hour sa labas waiting for a parking slot, its really worth your time. Fyi!

  • jayson
    03/20/2013 at 1:30 pm
    Reply

    hiring pa po ba kau

  • RHH88
    03/14/2013 at 4:21 am
    Reply

    I went to White Palace Spa for the first time and availed of the package that includes the signature massage and sea salt body scrub worth P850. My comments would be the 1 hour and 15 minutes massage was only done like within an hour. The scrub was good though I think you should check the drainage on your floor because when I stand up to fully rinse myself I almost slipped because the floor is almost flooded. The ambiance is relaxing considering the sound of the water flowing and background music being used. I would definitely go back and hope that there will be new promo available for me.

  • John
    03/11/2013 at 11:39 am
    Reply

    Try jeff my regular massuer, he is the best massuer around metropolis!

  • steve
    03/09/2013 at 7:32 pm
    Reply

    hi john!

    How many hours Am I allowed staying at the spa, can I stay/sleep at the room after I finished? Is there any free buffet?

  • Mahlel
    02/25/2013 at 11:36 am
    Reply

    Dear John, are your male therapists also NUDE during body scrub/wash?

    • RHH88
      03/14/2013 at 4:23 am
      Reply

      No they are not nude but they wear shorts

  • John
    01/24/2013 at 1:00 pm
    Reply

    We are pleased to announce our pre-anniversary promo covering our massage services beginning January 25, 2013 – February 28, 2013.

    You may avail of a 1-hour massage for only PHP270.00 (whole day promo) and a discount of PHP50.00 (whole day promo) on all packages.

    We are also glad to announce that we will extend the expiration of our loyalty card until March 1, 2013.

    Come and visit White Palace SPA and have a stress free day! :-)

  • Bryan
    01/20/2013 at 2:42 am
    Reply

    Sana mag ka branch kayo sa alabang! ang hirap pumunta sa lopez ang galing nun nag body scrub and massage sakin gusto kong bumalik kaya lang ang layo

  • Marco Santinori
    01/18/2013 at 5:45 pm
    Reply

    Tried this spa last year.

    The spa is quite clean and very affordable. Therapist is good but ES is really being offered.

  • John
    01/10/2013 at 9:43 pm
    Reply

    We have just hired 3 male and 2 female therapists. We wish to welcome Jeff, Angelo, Jacob, Tep and Jenn.

    Please try them out.

  • John
    01/09/2013 at 1:55 pm
    Reply

    Hi MNLNosferatu,

    Thank you for your feedback. We have an area dedicated for body scrub and body wash. The area, however, is a bit cramp and owing to your physique (6’1 in height), the therapist performed the body scrub procedure inside one of the massage rooms.

    We take note of the areas that we would have to improve on. :-)

    Thank you and we hope to see you again soon! :-)

    Hi Mahlel,

    We have juist hired 3 male therapists- Jeff, Angelo, and Jacob. You may want to try any of them.

    Thanks,

    John

  • Mahlel
    01/07/2013 at 8:26 am
    Reply

    Dear John, who’s your newest/freshest male therapist? thanks.

  • John
    01/06/2013 at 5:03 pm
    Reply

    Happy New Year, Everyone!

    Our “Come in 5 and get 1 free” promo is back.

    Moreover, avail of our services between 2PM to 5PM and get PHP50.00 discount on all massage services.

    Thank you.

  • MNLNosferatu
    01/05/2013 at 11:12 pm
    Reply

    Hi John. Just wanted to ask – for your body scrub services, is this typically performed in the same cubicle where the massage will be done? I availed of body scrub+massage on Jan 2, and the scrub was done in the same room where I got my massage. Had to walk down the stairs for the shower and walk back up for the massage. While I don’t expect more since the service was so economical, I somehow felt it was a little messy.

    Positive feedback:
    – Sent a text message to inquire at a very late hour, since my regular spa didn’t have available therapists. Response was very quick
    – The therapist (lone female therapist that time, since it was very late – forgot the name though) was very attentive; exception was when I had to remind her to change the sheets filled with salt residue.
    – The scrub solution you used smelled so good
    – The hot pack you use during the massage was quite interesting and very pleasant
    – The massage itself was well worth the price – A++
    – Very clean toilets

    Areas for improvement:
    – The wash room floor was a little slippery
    – The robe was tiny – walked back to the massage room just holding the towel that barely fit (I’m somewhat of larger size – 6’1, on the heavy side).

    Plus point: Having a smoke right after going out, there was a group of rowdy kids chasing another kid in the street up front. A security guard from one of the establishments below told me these are the celphone snatchers of Lopez probably chasing a thief that’s not part of their gang. Noticed the receptionist and some therapists keeping an eye on me until such time I managed to get a cab. That was certainly appreciated.

  • John
    01/05/2013 at 7:17 pm
    Reply

    Hi Franco,

    We are glad to know that you will be coming back to try our other spa offerings.

    Mark, Rendell, and Yien have consistently been receiving positive feedback from our clients. We recommend that you try our body scrub (dead sea salt) + signature massage package on your next visit.

    Thank you! :-)

  • John
    01/03/2013 at 12:36 pm
    Reply

    Hi Yohann,

    Thank you for continuously patronizing White Palace SPA. We are glad to hear about your very positive experience. :-)

    Hi Franco,

    Thank you for your objective and unbiased review of our spa. We take note of the areas that we would need to develop more. Thanks again and we hope to see you soon.

    • Franco
      01/03/2013 at 3:14 pm
      Reply

      Hey John, yeah, I see myself going here back again. I’ve been hearing and reading quite positive reviews about their experiences. As for mine, I got my money’s worth. Was hesitant at first for my hard-earned money to get a mediocre service but my experience was worth every cent.

      Sa masahe nagkakatalo. I may not have the best therapist for the evening but Jomar was definitely way better than most of those I’ve tried with other spas. I can actually see myself getting him again for his strokes and stretching techniques. I just hope your therapists maintain consistency sa techniques at sa ugali. Some spas tend to disregard and be lax with their clients kapag matagal (suki) na.

      Any further suggestions/recommendations which therapist or what service to try next?

  • Franco
    01/03/2013 at 10:19 am
    Reply

    Went to White Palace Spa last night. Being my first time, I decided to try their signature massage with hot pack + body wash package. The lady receptionist asked which therapist I’d like to have and just told her that I prefer a male therapist since I could use hard pressure for the massage.

    I was first ushered into the waiting area where my shoes where taken. The therapist they assigned to me was Jomar. He took me to the massage cubicle upstairs to change into robes prior to body wash procedures. During the body wash, I can tell that we were both feeling awkward as he was scrubbing my whole body in the nude. Despite the awkward air, Jomar was consistently courteous and would always seek permission first before going through the the more intimate parts of my body. I never felt treated lewdly and when the body wash was over, he told me to proceed upstairs and wait for him.

    Although I dint mind waiting but the waiting time took a good deal of 10 minutes. I just thought to myself that perhaps Jomar was cleaning the scrub room after us. But I think since he has a client, shouldn’t the other available therapists do that instead? When I walked inside the place, male and female therapists were all over chit-chatting in their loud voices that made the spa seemingly more like a marketplace. They should take their chats outside or somewhere else not having the clients perturbed or do something productive like cleaning the scrub room. And oh, if I may add, the scrub room had traces of the previous user with suds all over the drain.

    Anyway when the massage began, Jomar kept on asking if the pressure was just right. It was very soft at first then when I told him to increase the pressure, he increased it greatly. I can say that he is not consistent with the pressure. At times it would be hard and sometimes, not. But one thing I liked about his technique was the long retaining strokes that sure took my back pain away. During the hot pack segment of the massage felt a great relief and Jomar utilized the hot pack well concentrating on flow points such as the back of my knee, and lower lumbar region among others. At times, I could sense a hint of teasing from Jomar by subtly rubbing the back of his hands with my privates “by accident” whenever he would stroke my thighs. I dismissed this being a part of the routine and even if that was case during lower torso massage episodes, Jomar never asked for anything sexual nor even offered ES. Something that I commend him for. He was all throughout decent, courteous, BUT passive. I expected my therapist to be taking complete control of my body and to perform specific instructions such as pressure and consistency. Nonetheless, my first visit was a pleasurable one.

    • Mahlel
      01/04/2013 at 5:04 pm
      Reply

      Hi Franco. Was Jomar also nude while giving you a body scrub?

    • Mahlel
      01/04/2013 at 5:05 pm
      Reply

      Hi Franco.
      Was Jomar also nude while giving you a body scrub?

  • Yohann
    12/31/2012 at 5:11 pm
    Reply

    Had another massage here last week. Whats strange here is, the quality of the massage really varies per therapist. The most recent I got… was great! Probably one of the best therapists there! I’ll definitely ask for him again when I get back. He covered everything from stretching.. from toes to head. Amazing!

  • John
    12/26/2012 at 2:45 pm
    Reply

    Hi Everyone,

    Contrary to our previous announcement, White Palace SPA will be open on January 1, 2013 from 2PM to 7AM. We will also be open on December 31, 2012 from 2PM to 7PM only.

    Thank you!

  • John
    12/22/2012 at 8:34 pm
    Reply

    White Palace Spa welcomes its new therapists: Sheena, Erica, Jacob and Nathan.

    Please try them out.

  • Tolits
    12/21/2012 at 4:21 pm
    Reply

    One of the best spa in town! I will surely come back. Sana next branch mas malaki na than what you have now in Paranaque. Overall, I am giving this spa a rating of 9/10. Good job!

  • John
    12/19/2012 at 2:49 pm
    Reply

    Hello Everyone,

    White Palace SPA will be closed on December 25 and January 1 in celebration of Christmas and New Year.

    We will be operational on December 24 from 2PM-9PM, and on December 31 from 2PM-9PM.

    Thank you.

  • John
    12/17/2012 at 1:52 pm
    Reply

    Hi MDG,

    Let me probe into this further as apparently the number that you provided is not showing in our phonebook. As I have mentioned in another string, we have meted out appropriate corrective action agains the therapist in question. Rest assured that we act as quickly as we can on matters that affect the reputation of our spa, and our therapists.

    Merry Christmas! :-)

  • MDG
    12/16/2012 at 12:54 am
    Reply

    Kindly investigate. This is the number that your staff gave me. 0916.432.7172. He’s replying as if he is you. This is his reply (word for word): “Ah k yaan u po sir pagsa2bhan q next time wag u nalng sya kunin thankz”

    Feeling ko sa kanya din tong number na to. I did not delete his text message. Pwede kong ipakita sau to if in doubt ka pa. If i were you, suspend or di kaya fire Echo. nadadamay ung ibang matinong therapist sa walang kwentang taong un.

    • tats
      12/29/2012 at 1:02 am
      Reply

      yes its echos number.. i know cause he was a verde therapist before.. may i know what echo did? cause i have been getting a lot of txt
      from him that he transfered to WP .. now im hesitant on visiting the place .. email me ukinsoy@yahoo.com

      • MDG
        03/06/2013 at 8:16 pm
        Reply

        tinapos agad ang massage after nag decline ako sa offer nya na ES. i-investigate daw nung may-ari. anong pecha na wala paring balita. wag kang paloko dun. baka nga andun pa un sa spa nila e

  • John
    12/10/2012 at 1:15 pm
    Reply

    Hi MDG,

    Your concern with Echo was brought to my attention the other night by Tin. I have spoken to him and have meted out appropriate corrective action. I am not sure who you have spoken to regarding ‘me’ not acting on the issue. Could it have been a different person as I do not recall exhanging SMS with anyone last week and on anything regarding the spa or any of our therapists.

    Thank you for your comment. I think I am now able to identify who you are. Please let me know how else we can recompense for your concern.

  • JUN
    12/09/2012 at 5:08 pm
    Reply

    I visited this spa last night, and all I can say is that I got my money’s worth. It is by far the best spa that I have ever been to in the South. The ambiance is relaxing, clean, and to top it all off, the therapist who handled me knows his massage craft very well.

    I will surely come back and will encourage members of my family and friends to check out and try the spa themselves. I have found my haven of relaxation in the South.

    Thanks White Palace Spa!!!

  • John
    11/29/2012 at 1:39 pm
    Reply

    Hi Yohann,

    Thank you for continuously patronizing White Palace SPA. We have been coaching our therapists to ensure that they complete the full massage routine within the prescribed time allotted for each service. Rest assured that we will look into your concern, and we will implement remedial measures accordingly.

    Please email us at whitepalace@yahoo.com.ph for any concerns that you might still have with the spa.

    Thanks again.

  • Yohann
    11/28/2012 at 11:38 am
    Reply

    Hi White Palace,

    I often go to your spa. If you’d look at this thread, I’ve actually left a number of good reviews about your service.

    I went to your spa this past weekend. The quality of the massage is still above average. Problem is:
    Massage time started – 8:15pm
    Massage time ended – 9:08pm

    Isn’t the massage supposed to be 1 hour and 15 minutes long? This means I missed over 20 minutes of massage, which also means I didn’t get over 25% of what I paid for. I’ve never timed my massage here before since the massage was so good that I forgot about the time. I timed it this time out of curiosity this time and I realized that I wasn’t completely getting what I paid for.

    It occurred to me that I can bring this up with the therapist but I hope you understand how awkward it can be:
    “Sir, tapos na”
    “Hinde pa kaya”
    – This is not the kind of awkward conversation I want to have with someone whose in complete control of my body.
    I could have told the receptionist, but then that would be awkward too. Ano pang magagawa nya? Ipabalik ako sa room and massage me for 20 more minutes?

    Anyway, again, the quality of massage is still very good, but remind your therapist to be mindful of the time before they end the massage.

    Thanks!

  • John
    11/26/2012 at 1:08 pm
    Reply

    Hi Bob/doobie,

    Thanks for your feedback.

    I coudn’t agree more that our clients deserve to be given appropriate treatment and respect. Our receptionist has been out on medical leave for about 2 weeks now, and that the receptionist-on-duty at the time of your visit could have been one of our therapist who acted as a reliever. We will upskill all of our therapists on customer service moving forward.

    We are truly sorry about your experience. Please e-mail us at whitepalacespa@yahoo.com.ph so we can in turn compensate for our shortfall.

    Thank you, and we wish to welcome you back in our spa.

  • Bob
    11/18/2012 at 9:33 pm
    Reply

    I went to the spa tonight hoping to get relief for my aching back. Came in at 8, was told that the next available room would be at 9. Not wanting to wait or leave, I opted to get a foot spa and massage package as the foot spa area was available. I sat down for my foot spa, then the receptionist advised me that the foot spa therapist was still out having dinner. She suggested that I get a foot massage instead and I agreed as it seemed like a better option. Shortly after, a therapist came in and instructed me to transfer to the reclining chair; told him I preferred to stay where I was since the aircon vents where directed to the other chair. He insisted, so I followed. He tried to adjust the vents but he failed. Then he left. After 10 minutes of waiting, I asked the receptionist how much longer he would take. She told me he was just preparing the stuff needed for the massage (10 minutes?). Then someone else came in, asked me to move back to the other chair (!!!) and brought me a pair of slippers. He then left and shortly after came back with a foot spa basin. It was then that I noticed it was a different therapist. I again asked the receptionist why I was being given a spa when we already agreed to a massage; and she said that it wasa because the spa therapist was already there. I argued that regardless, I already agreed to the other option which came from her. I felt that the other therapist probably did not want to give me a massage. She then instructed the other therapist to give me a massage instead, but did so grudgingly. Feeling so stressed, I asked for a towel to dry my feet and my slippers and told them I was leaving. I could not understand why your receptionist would make decisions for the client. i felt insulted and felt that the other therapist refused to serve me. Di ko alam bakit. Malinis naman ako, at may ibabayad naman ako — package pa nga yung kinuha ko eh. I came in with a bad back and left feeling so stressed out. White P., when you were newly opened and had few clients, you treated your clients well, bakit ngayon dahil sikat na kayo, bali wala na mga clients sa inyo??? With the way you treat your clients, di rin tatagal yan, especially once word gets around. After I left, I texted your number to ask for the receptionist’s name, No reply, figured baka siya rin yung nagbabasa ng text. Really bad.

  • John
    11/16/2012 at 1:07 pm
    Reply

    Thanks Miko for your very positive feedback. We have consistently been upskilling our therapists to ensure that we give quality massage offerings to our clients. Customer experience is always our top priority.

    Hi Tee- We would like to thank you for your feedback. Please feel free to email us at whitepalacespa@yahoo.com.ph for any concerns that you might still have with the spa. Have a great weekend!

  • Miko
    11/15/2012 at 10:32 am
    Reply

    I’m a loyal spa goer for White Palace. I’ve been looking for nearby spas in Paranaque, so far White Palace bested them all, ambiance and service wise.

    I’ve tried their new masseurs, Jiro gives good hard massage, consistent, gusto mo bugbog, bugbog kung bugbog. lol. Jomar give sure long strokes if you want a moderate amount of pressure. He isn’t good with hard massage though.

    I’m still yet to try drix and the others.

  • Tee
    11/11/2012 at 8:57 am
    Reply

    Hi John, I won’t be emailing you anymore as 1) I did not write the feedback to get a refund, I just wanted to air my frustrations, and 2) I do not have any plans of going back to your spa anytime soon. I don’t know if you remember, but I also gave feedback before about how I was charged full price even if I was well within the 2-5pm time frame. I did not seek any compensation then whatsoever, and yet I still returned to your spa. This latest experience, though, caused me a lot of frustration and disappointment.

    I just hope no one has sent you an email, claiming they are me just to get a compensation of sorts. Thanks and good luck.

  • Rob
    11/09/2012 at 4:38 pm
    Reply

    “Kindly change the uniform of your therapist to add impact on your spa.”

    -seriously? Lol

  • John
    11/09/2012 at 2:26 pm
    Reply

    Hi marlon, we are not exactly sure about what you meant by therapists ‘not wearing appropriate’ spa uniform. As far as we are concerned our therapists wear the proper uniform (scrub suit) that the general spa industry is prescribing. Our male therapists, however, have been oriented to wear sando with scrub suit pants when they start massaging our clients.

    Thanks for your feedback! :-)

  • marlon
    11/09/2012 at 12:21 am
    Reply

    I’d been here in White PAlace Spa last time but I got bored. Why?? Because in my recent spa that I visited, when the masseur entered to the area he just wore a sando but here the masseur wearing a uniform that is not related to his job, at the same the Eight stroke spa does not offer ES but they have this sando and pants, though some of their masseur were handsome but here, they did not have that.. Kindly change the uniform of your therapist to add impact on your spa.. At the same time,, the signature massage was not good for me since the therapist done that in lousy manner..

  • John
    11/06/2012 at 4:38 pm
    Reply

    Hi anders, thank you for your feedback. We will look into your concern, and we will discuss remedial measures with our receptionists. Thank you for visiting our spa.

    Hi JET, we welcome our customers’ feedback both positive and constructive. There may be occassions, however, that comments are as not as appealing as they should be, but a noteworthy point to consider is how quickly we can as management take on the feedback to become a better player in the spa and wellness industry.

    Thank you for your continued trust and support to White Palace SPA. :-)

    • anders
      11/10/2012 at 10:44 pm
      Reply

      thank you…i hope my next visit will be like my first …

  • JET
    11/06/2012 at 1:11 pm
    Reply

    I do NOT agree with most of the recent comments about White Palace Spa. I believe there is a demolition job to destroy the credibility of the spa’s therapists and its management.

    To the management of the spa: Please do not fall trap to people claiming to be your clients and posting negative comments. Their comments are not objective at all. If they are sincere enough, and their intention is really to help the spa, then they would have e-mailed you instead.

    To John: I admire you for keeping your cool.

    I like this spa, and will be a loyal customer. The services are superb as compared to other spas that I have tried in the South. Keep it White Palace Spa…

  • anders
    11/06/2012 at 12:51 am
    Reply

    my first visit last august in this spa was great,very accomodating and i like the signature massage of their male therapist…but my second visit was not good,they recommended female therapist and her pressure is very hard…she did not ask me if i like hard pressure and the most I hate,She step on my back…my body aches for 2 days because of it…and i also hope that if their client ask for male therapist,have common sense that your client first want to be massage by men not about the pressure…or please dont forget to ask the client if he wants hard pressure

  • John
    11/06/2012 at 12:32 am
    Reply

    Hi Tee, thanks for your feedback. We truly appreciate your comment as this would help us better improve our services. We would like to make it up to you as we find reasonable basis in compensating for our shorthfall. I will send you a note via your personal email. Please email us at whitepalacespa@yahoo.com.ph so we can send you details of our offer.

    Thank you.

  • John
    11/05/2012 at 12:55 pm
    Reply

    Thanks JR for your feedback. We are gald to know that you have been frequenting White Palace SPA. Have a great week ahead! :-)

  • Tee
    11/05/2012 at 10:37 am
    Reply

    *Previous entry had been prematurely submitted. Apologies, I am using my mobile device.

    As I was saying, a simple apology would have diffused the situation, but no – he just gathered his things and left. I find that to be very rude. I was exercising restraint so as not to reprimand him in public. Lastly, during the massage he kept on sniffling. Given that yours is a wellness establishment, a therapist with the sniffles, WHILE massaging a client, does not a pretty picture make.

    2) Loyalty card – I surrendered my loyalty card to your receptionist before the massage. It had nine stamps. After the lousy massage, I went to the reception to pay. The receptionist told me that she would just give me a new card, since the old one is no longer valid. When I asked why, she said that the card had a four-month validity, and mine had already lapsed since the first stamp was way back in May. I asked her where did she get that information, as there was nothing stated in the card. Nor was there anything posted on your walls about this 4-month validity. She just said that’s what sh’d been told. Frustrated, I just tore the old card into pieces, paid my signature massage, and gleft a tip for the therapist. I think he doesn’t deserve a tip to be honest, but I reckon he needs the cash and every little bit helps.

    I probably wouldn’t be going back to your spa because of this incident. Which is rather unfortunate, because for the most part I have enjoyed my visits. But let’s see. Cheers.

  • Tee
    11/05/2012 at 10:14 am
    Reply

    John/ JC, I am writing about a very disappointing experience I had at White Palace Spa recently.

    1)Massage – I got the signature massage, which is supposed to last 75 minutes. The therapist was not doing a good job to begin with – I asked for hard pressure, which lasted for all but a couple of minutes. The rest of the massage, he was just coating me in oil, so to speak. Very little or no pressure. Towards the latter part, he asked if I wanted a head massage, which I refused (as i tend to get headaches when done improperly). He then asked if I wanted him to massage another part of my body again or if he should get the hot towel. I replied, “I don’t know, how much time do we have left?” When I checked on my phone, it had only been FIFTY MINUTES since we started. I pointed that out to him, so he proceeded to massaging my arms again (in a very lousy manner). After less than ten minutes (I know because I checked my phone again), he asked me (again) if I wanted him to massage me elsewhere. I just told him to get me the hot towel.

    When he returned, I gave him the feedback directly. I told him that the massage was not up to standard, and that he shouldn’t be asking if he should get the hot towel less than an hour into the message. You know what he did? He just grabbed the hot towel and oil and left. Without so much as an apology.

    Shouldn’t the signature massage last a full 75 minutes? Granted, I refused the head massage part, but that should only take about what, five minutes? No way should he have been done after 50 minutes. That’s why we pay more for the signature massage – it’s supposed to be your “best” massage, and it is for more than an hour.

    I aso do not appreciate the attitude of your therapist. A simple apology wouldve

  • JR
    11/03/2012 at 6:03 pm
    Reply

    I have been frequenting White Palace Spa for quite sometime now. Service is superb. I have tried a number of male therapists. The best one would be Joel, with that consistent stroke and pressure. I’ve also tried Zen and Jiro. So far, no disappointments yet.

  • John
    10/31/2012 at 1:01 pm
    Reply

    Hi Everyone,

    It is business as usual for White Palace SPA tomorrow, November 1 and on Friday, November 2. We are open from 2PM to 7AM.

    For inquiries, please call 799-8728 or (0947) 937-5584.

    Have a stress-free long weekend, everyone!

  • John
    10/30/2012 at 1:01 pm
    Reply

    Hi dags, we are glad to hear that you enjoyed our enhanced signature massage with hot pack. Have a great week! See you around.

  • dags
    10/29/2012 at 8:00 pm
    Reply

    i was here a while ago, i had a great time, one of the best massage treatments, hot pack is a must-try, super sarap, bait pa ng therapist.

  • John
    10/29/2012 at 1:12 pm
    Reply

    Hi Kiko, it is management’s stand not to allow ES in our spa. What happens inside the massage rooms, however, is between the therapist and the client. The reason why we do not tolerate such action is because we feel that our therapists are paid well (daily allowance, commissions, and incentives) as compared to other spas, and that we find no reason for them to be engaged with such inappropriate action. We also do not impose penalty sanctions as we find it unsuitable.

    As for your concern on ES, the best that we can do as management is to always remind our therapists to treat clients with utmost respect. We affirm that clients deserve to enjoy every centavo of what they pay. After all, we (therapists and management) earn a living because of clients like you who continue to patronize our spa.

    Rest assured that your experience is an isolated case, and that we will do our best to continue to improve our services, and coach our therapists to display appropriate behavior at all times.

    Hi Robert, thanks for your very encouraging feedback. :-) It is truly appreciated.

    Thank you!

  • Robert
    10/27/2012 at 12:23 pm
    Reply

    Hi John, I truly admire you for your proactive approach in dealing with your customer’s complaint. It only means that you value so much your customers feedback whether good or bad.

    Hi Voltron, you deserve a pat on the shoulder too for your compasion towards that massuer.While it’s true that that massuer should be disciplined for what he did but with John’s “hands on management” as what you said is enough the way I look at it.

  • Kiko
    10/27/2012 at 2:10 am
    Reply

    To answer Chris. Yes indeed, this spa offers ES. Sayang. Mabait pa naman yung may-ari, si John. Siya pa nagsabi kung sino magaling na masseur. You can always try it for yourself. Babalik pa rin ako. I will give it another chance. Kaya lang sana naman wag isipin na lahat ng customer ang habol ay extra service. At kung sakaling meron mang extra service, wag naman mananaga ng presyo. Ang dami rin kasing kakumpetensya ng mga ganyang spa.

  • Kiko
    10/27/2012 at 1:50 am
    Reply

    This spa was discovered by a friend who is a massage enthusiast. sabi niya sa FB page pa lang, puede ka nang mamili sa mga lalake kasi lahat sila may picture doon. Soi tried it. i had the same experience as the other complainant. Nasa body scrub pa lang, nag-o-offer na ng extra service yung masseur. Of course ine-expct ko naman yun kasi sabi ng friend ko, ganon talaga doon. pero noong sabi ko, mamaya na, binilisan niya ang body scrub. Nagsimula na ako maturn-off, tapos sa mismong masahe, obviously pinapa-arouse niya ako, and when i asked kung magkano ba ang ES, ang laki ng hinihingi. So umayaw na lang ako. Kaya ayun, lalong napabilis ang masahe. Nakaka-disappoint naman ang first experience ko. Sana naman pagsabihan ng management yung mga masseur nila na kapag ayaw ng extra service, wala naman sayangin ang bayad ng kliyente.

  • John
    10/24/2012 at 1:32 pm
    Reply

    Thanks for your swift response, voltron. We respect your decision to conceal the identity of the massuer who handled you. We will, however, do our part to constantly remind our therapists to act appropriately at all times paricularly when dealing with clients.

    As the owner of the spa, I have also coached our receptionist to always be attentive with the start and end time of every massage to ensure that therapists adhere to the time allotted for every massage service.

    We look forward to welcoming you back in our spa. :-)

  • voltron
    10/24/2012 at 5:38 am
    Reply

    Sir John thanks for your hands on management. As much as I would like you to reprimand the therapist that I was referring to I thought it best to just let it pass this time for fear that doing do might cost this young man his job considering among other things that he is his family’s breadwinner. ayoko na makadagdag sa unemployment rate ng bansa. just tell your people to observe time prescribed for each service and not to undermine the reputation that you are trying to project. we pay for the service so give us what is due. as for the offer of es, let’s be honest and frank about it. its part and parcel of this business. its really up to the client if he or she gives in but masseurs/masseuses should be more realistic when they opt to offer such extra. nothing beyond this world. its hard to part ways with your hard earned money on something that is not worth it. lets not be hyprocritical about it. many if not most go to spas half wishing that at the end of their massage they get something gratifying to consummate their relaxation and this is not bad. whats bad is what we call in the vernacular “tinataga” sa presyo. hope i said my piece well. i commend you though for your seeming drive to excel in this business. keep it up. hope to meet up with you personally one of these days.

  • John
    10/23/2012 at 5:21 pm
    Reply

    Hi Voltron, we would like to seriously take a look at your concern. It would be much appreciated if you can email us the name of the masseur who handled you or give a description of his physical attributes so we can take appropriate action. Our e-mail address is whitepalacespa@yahoo.com.ph

    Thanks!

  • voltron
    10/23/2012 at 12:20 pm
    Reply

    First visit… total disppointment. Risked life and limb so to speak just to get to that part of town. But effort gone to waste. Place was good. Spanking clean and ambience was relaxing. Masseur was a total let down. signature massge lasted less than an hour. offered es for astronomical price to do something that you yourself can do so why bother to pay. ill try it a second time. ill keep you posted if its still a disspointment

  • Spadiktus
    10/22/2012 at 7:37 am
    Reply

    My first visit here with Mark gave me a good impression to WPS, but my second visit is exactly the opposite. I AM DISAPPOINTED. I availed Package 2 which includes body wash and WP signature massage. During the body wash, my masseur offered ES but I decline. As displayed in the menu, the body wash should last for 35 minutes, but it only last for approximately 15 minutes. During the massage, he offered ES again, I decline him for the second time. He insisted. The massage was not relaxing as I expected. I will describe it as LOUSY. He didn’t even bother to ask me what pressure I prefer. The whole package was completed for only 1 hour which should be 1 hour and 35 minutes. I would still visit the spa but will never get that masseur again. EVER!!!

  • jefjau
    10/22/2012 at 3:35 am
    Reply

    Really want to vist na…
    Super shungaers ko nga lang talaga sa directions…
    Nakuha ko naman yung mga previously posted instructions here on how to get to your place.

    Im just really anxious of the location… not really in there… but out side the spa…
    Hope to experience and enjoy your talk-of-the-town services.

    Wag muna keo magko-close ha… hehehe… :)

  • Raffy
    10/19/2012 at 7:21 pm
    Reply

    I tried both Joel and Zen and I would say Zen’s massage technique is better.. I admire Joel’s massage technique which is usually beyond what I experience in other spas but Zen’s unique strokes are beyond compare!

  • John
    10/18/2012 at 1:17 pm
    Reply

    Hi voltron, White Palace Spa is located at Unit 6 Lopez Drive, Brgy. San Isidro Paranaque City. Our spa is very near the BF Homes gate along Lopez and the Lopez Village.

    If you are coming from Baclaran,

    1. Take an FX or a Jeepney bound for Sucat at the KFC branch right across the Coastal Mall.

    2. Drop off at the nearest intersection from the new SM Sucat Hypermarket. You may also instruct the driver to drop you off at Lopez Drive.

    3. From Lopez Drive and Sucat intersection, you will find a 7 Eleven store. White Palace Spa is about 5 minutes walk from the 7 Eleven Store.

    4. Continue walking until you pass by Petron. White Palace Spa is beside Petron.

    If you are coming from Alabang, you can take SLEX or the service road and exit at the Sucat toll gate. From Sucat, just head straight and you will pass by Jaka Plaza. Continue until you reach the intersection of Sucat and Lopez Drive right before the new SM Hypermarket. Turn left and you will see a 7 Eleven Store.

    Hope this helps. We look forward to welcoming you at our spa.

  • voltron
    10/17/2012 at 9:19 pm
    Reply

    I got lost looking for your spa. The guy who answered the phone when I asked for guidance was no help either. It seems he isnt’t even familiar with the area. I was asking for familiar landmarks but he couldnt even give one. He was likewise confused as to which SM is the spa near whether its SM city Sucat or SM hypermarket. I just went home. Can someone enlighten me how to get there?

  • chris
    10/16/2012 at 11:34 am
    Reply

    how’s the massage here? sensual ba? may teasing?

    and do they offer ES?

  • John
    10/15/2012 at 5:41 pm
    Reply

    Thanks dan for your very positive feedback. We are glad that you liked our signature massage. Cleanliness, quality of massage offerings, and great customer service are of primary importance to us.

    Hi Aldo, we take note of your comments. We will refrain from playing Kenny G songs moving forward. :-) Thanks for visiting our spa.

  • Aldo
    10/15/2012 at 11:11 am
    Reply

    No Kenny G music please! Great for weddings during the 90’s but I prefer something more atmospheric for the spa ;)

  • John
    10/14/2012 at 7:20 pm
    Reply

    Hi everyone, we have just uploaded pics of our new therapists on Facebook. Visit our Facebook page and like us and get a chance to win an hour of massage. :-)

    http://www.facebook.com/pages/White-Palace-Spa/206740819444556#!/pages/White-Palace-Spa/206740819444556

  • dan
    10/14/2012 at 5:49 pm
    Reply

    Finally, i had the chance to try White Spa massage and i was offered this signature massage and i must say that it did not dissappoint me. I commended the clean and cozy atmosphere plus the relaxing music. I was handled by Joel and he was so nice, respectful and gentle. I was able to meet the owner, too after the session. I think his name is JC and he is also accommodating. Good job, WS and need to visit again.

  • Sugar
    10/10/2012 at 3:20 pm
    Reply

    My husband and I are frequent spa goers, and we have in fact tried other spas not only in the Philippines but also in China and Thailand.

    Our experience with White Palace Spa has been so far amazing and this may be attributed to the unique and subtle strokes of their therapists. This is one reason why my husband and I keep on coming back.

    Thank you White Palace Spa…

  • John
    10/08/2012 at 11:55 pm
    Reply

    We would like to keep everyone posted that we have just hired 4 new male therapists (Ian who used to work for Verde Spa, Zen and Yien who both previously worked at Wensha, and Drix.)

    We have also hired three new female therapists (Ethel who used to work for Wensha, Kristine and Susana).

    We now have 14 male and 9 female therapists.

  • Cedric
    10/07/2012 at 7:36 pm
    Reply

    I have been to White Palace Spa 2 times this week and I have observed that there are new bunch of male and female therapists. I saw Ian (who used to be in Verde and Lotus) now working in the spa, as well as 3 other new male therapists who are considerably good looking. :-)

    I have gathered from Rendell (the therapist who handled me) that the other 3 new male therapists came from Wensha which gives us a sense of assurance that they are equally as good or even better than the other therapists of White Palace Spa. I will soon try each of them.

    To White Palace Spa Management: Keep up the good work and please continue to hire the best therapists in the spa and wellness industry.

  • Mikee
    10/04/2012 at 4:04 pm
    Reply

    Hi, I went to White Palace Spa last night and I was handled by Yen. What a great experience I would say. I availed the body scrub with signature massage package. Thanks Yen!

    I will try Drix next time. I heard the spa will be hiring more therapists. Hope they will impose a rigid screening process so they offer consistent quality massage offerings.

  • John
    10/02/2012 at 1:41 pm
    Reply

    Hi Spadiktus, thanks for your comment about Mark. I will let him know.

    We are giving away 500 loyalty cards for our first 500 clients. We will distribute more if needed. :-)

    Thanks for availing our services! :-)

  • John
    10/01/2012 at 1:16 pm
    Reply

    Thanks for your feedback, Johnny. I will inform Mark about your positive comment. As for the body scrub/body wash room, we cannot really do anything to expand it further as that would entail us giving up one of the massage rooms at ground floor level. Rest assured that we will take into account your comment in deisgning our next branch.

    Thanks again, and we hope to see you soon! :-)

  • John
    09/30/2012 at 3:36 pm
    Reply

    Good news everyone!!!

    We are again giving away free loyalty cards to our valued clients. Avail of our services 10 times and get yourself a free massage on your 11th visit!

    We have enhanced our signature massage, and we are now offering Full Hot Pack Massage (Modern Hot Stone Massage), Aromatheraphy Massage, Ventosa, and Ear Candling aside from our usual massage services of Swedish, Shiatsu, Foot and Leg, Foot Spa, and Shoulder, Head and Face Massage.

    We also offer body scrub( isolated area), and body wash packages.

    Daily Promo: Less PHP50.00 on all spa services (excluding packages which are discounted) between 2PM to 5PM.

    We also offer home service/outcall services.

    Visit White Palace Spa and have a stress-free day! :-)

    Thank you!

    • Spadiktus
      10/01/2012 at 12:07 pm
      Reply

      Hanggang kelan kayo mamimigay ng loyalty cards? baka weekend pa ko makapunta, baka hindi ko na maabutan, sayang naman! :P

  • Johnny
    09/29/2012 at 4:02 am
    Reply

    Was hoping you’d improve your body scrub room. It’s too cramped and it’s akward to be lying down really close to the therapist.

  • Johnny
    09/29/2012 at 3:33 am
    Reply

    Will go back as soon as you update your website with photos of your new therapists. Thank you. Btw, I commend therapist Mark for his great massage skills. the stretching is really good. Hope he keeps it up!

    • Spadiktus
      10/01/2012 at 11:49 am
      Reply

      I agree to you Johnny. Mark did a great job! It was my first time to visit the spa and I avail the body scrub with massage for 100 minutes, and Mark didn’t disappoints me.. I will definitely get him again next time! :)

  • John
    09/27/2012 at 12:02 pm
    Reply

    We would like to update everyone that we have just hired two male therapists (Chino and Drix) and 1 female therapist (Thel). We are still hiring for additional therapists. We now have a total of 14 male and 9 female therapists.

    Thank you.

  • John
    09/25/2012 at 12:25 pm
    Reply

    Thanks Robert for your positive comment. It was a pleasure having you in our spa. I will inform Mark about how great your experience was. Thanks again! :-)

  • John
    09/24/2012 at 12:56 pm
    Reply

    Hi jb, we have just hired two more therapists and we expect to hire more. We will update our Facebook page in one go.

    Thanks for patronizing White Palace Spa.

  • Robert
    09/23/2012 at 9:35 pm
    Reply

    Hi John, I was at the spa last night and I was attended by Mark. He was good and did very well on your signature massage. Need also to mention that I felt good when he did several stretching on me which I requested the time when I came in. To Mark, keep it up and thank you.

  • jb
    09/20/2012 at 9:05 pm
    Reply

    Sana ma-update na ung mga photos sa fb…daming bago yet no update…

  • John
    09/16/2012 at 9:18 pm
    Reply

    Thanks for your positive comments Michelle and Nick! Glad that you have been frequenting our spa and have been liking our massage services. Rest assured that we will continue to enhance our service offerings.

    Again, thank you very much! :-)

  • Michelle
    09/13/2012 at 11:35 pm
    Reply

    I would have to agree with most of the comments about White Palace Spa. I consider myself a massage addict and have tried several spas in the Manila, Makati, Pasay, and Paranaque. For a while I have been a frequent goer in one of the spas inside BF. My partner, however, through his best friend recommended that we try White Palace Spa, and since then I have not tried any other spa in Paranaque.

    The spa has two couple’s rooms which my partner and I usually get. There is no extra charge for occupying their couple’s rooms.

    Kudos to the management of this spa.

    By the way, I usually get Kath, Tin, and Cass as my therapists.

  • Nick
    09/12/2012 at 3:21 pm
    Reply

    Hi, I want to commend the spa for offering excellent customer service and great quality massage offerings. I have tried several spas in the South and I would say that White Palace Spa is one of the best. Therapists are well trained and the place is kept squeaky clean. Keep it up! :-) I am giving this spa a rating of 10/10!

  • John
    09/08/2012 at 4:13 pm
    Reply

    This was posted in another website by j_dv1. I thought of posting it here.

    “I’ve read so much about this spa. If this is some clever marketing ploy, it’s working. One rainy evening, I resolved to satisfy my curiosity and braved the rain and headed to its location. I live between the cities of Pasig and Makati so you can just imagine how my curiosity has gotten the best of me that I went all the way to the outskirts of Paranaque City in the middle of the night just to kill it.

    The place is far but not hard to find. From EDSA Southbound, take the Aurora Blvd. flyover before you reach EDSA-Taft intersection. Go straight until you reach Andrews Ave. Turn right at the Andrews Ave. and then take the left of the li’l rotunda towards the Manila Domestic Airport (Old Domestic). Go straight until you reach NAIA Road – the one with a traffic light near Park n’ Fly. Turn left and then right at the first intersection towards NAIA I. Continue to go straight Dr. A Santos Ave. until you pass by Air Force One, Dampa and Puregold, among others. Just continue to go straight because you’re not even half-way there yet until you reach SM Hypermarket at the right side. Still at your right, look for 7-11, take the road (Lopez Drive) leading to it. Go straight a little more & a couple of blocks away right before the bridge leading to the gate of BF Homes is the White Palace Spa (WPS).

    WPS is located at the farthest end of a relatively new commercial complex. The front, consisting of allotted parking lots for customers, is well-lit at night. You can park very near the stairs of the deck leading to WPS. Or, assuming they were occupied, in front of the adjacent establishments; assuming further, that they are already closed for the day. Where to park if one goes there during the normal business hours of the day, and all the other establishments’ parking slots are occupied is another story. I guess you can park by the sidewalk at the opposite side of Lopez Drive.

    To the left of the deck in front of WPS is a couple of square meters wide veranda. When I was there, it is used as parking slot for a motorcycle. Put a decent table & chair and this little space can serve as an al fresco lounge for smoking customers, or for drinking house tea.

    The door leading inside WPS consists of glass. Inside is a narrow hallway. To the right is the reception counter. Opposite the reception counter is a curtain-covered customer waiting lounge which is occupied by two (2) cozy chairs which resemble that of a lazy boy. This is where the “washing of the feet” is done. If customers exceeded two at one given time, they will be seated on the long bench situated in the hallway adjacent the reception counter, until their “washing of the feet” turn comes.

    The man in-charge of the reception is amiable, yet professional. If he is as amiable in person as he is in cyberspace, I think he is the JC who answers threads on WPS. He asked what services I would like to avail and instantly assigned me a therapist. I opted for their signature massage. He then politely asked me to kindly wait in the lounge area. I settled in one of the two “lazy boy” chairs. My therapist came in with a basin filled with water where I was made to soak my feet. The water was room temperature. A little hotter would have been fine. Thereafter, my therapist washed and delicately rubbed my feet with spray-on liquid soap, rinsed them in the same basin & dried them with a small towel. My feet are getting relaxed already. My shoes were collected and I was provided with a pair of slip-ons.

    My therapist then summoned me to follow upstairs. I can see curtains covering the rooms at the left of the hallway, presumably massage rooms as well. At the end of the hallway is the common bathroom. It has mirror mounted on the left wall above the sink, a toilet in the middle and a shower at the far end. The toilet and the shower are divided by a shower curtain. I noticed though that the bathroom floor is even all over. I couldn’t see how the shower curtain can effectively prevent the entire bathroom from getting wet when the water can get through the floor, although that is the cleaner’s problem.

    At the right side end of the hallway is a staircase made of steel alloy leading to the second floor. I’m not very sure about spas having steels for a stair. It clanks and rattles particularly when one ascending or descending it insensitively carries heavy feet. It simply can become noisy.

    On the second floor was another row of massage rooms covered by curtains but partitioned by wood from each other. An instrumental rendition, mostly sax, of classic love songs was blaring in the background I can supply the lyrics and sing them in my head. I am not very particular with my spa music as long as they’re not hard rock.

    I was assigned the lone room located at the farthest right side of the floor opposite the stairs. I caught a glance of the other room as I walked by and saw that it has an elevated bed. However, mine’s on the floor. My massage room is spacious enough, I think. Not that it is my problem provided I can fit inside standing or lying in and my therapist can work on me without having to actually lie on top of me because the space is inadequate. But that would have been fun. The curtain door is equipped with velcro to secure them in place. Above my bed is a conventional three-bladed industrial ceiling fan.

    The room is dim-lighted green emitted by a portable plug-it lamp you can buy from Handyman. Mounted on the wall is a wooden cabinet which serves as locker where you put your valuable stuff on. It has no lock, although I can’t see the need for it since it is only you and your therapist who’re there the entire time. At the bottom frame of the small cabinet is a screw-on hook where you can hang your clothes on.

    My therapist gave me a light brown towel to wrap around my waist during the session. It doesn’t smell immaculately clean but it doesn’t smell filthy or used either. So goes for the bed and pillow I was made to lie on. I wasn’t provided with shorts. I was totally naked, except for the brown towel.

    My therapist started to work on my back, as oppose to the majority who’ll start at the foot going up. The oil smells like it was diluted with a Victoria’s Secret (VS) cologne, or some local VS-inspired scent cologne. It was pleasant and nostalgic… I remembered a former girlfriend who used to wear it.

    The strokes would start at the lower back bordering on butt crack upwards going towards the shoulder blades. Then the stroke would suddenly become very soft gliding down my sides as if tickling me. It didn’t. Mine was consumed ages ago. My back was massaged for like an eternity I almost thought the session would start and end there.

    Then my therapist worked on my legs with the same manner – greater amount of pressure going up, then completely soft going down. The style is not for the ticklish. But I appreciate the hint of sensuality.

    The stint for the foot almost equal that of the Foot for the Gods. Afterwards, my therapist worked on my neck and head, and then some unremarkable stretching. When it was time to lie on my back, my therapist again worked on my legs, then a little bit on the foot. It was heaven.

    I was surprised when I was asked if I wanted my tummy and chest massaged. I figured the hint of sensuality was to remain just that, a hint. And I was fine with it. I would have welcomed a little more “heating” as I was getting cold because my therapist turn on the ceiling fan. I requested the fan off instead.

    I was brought two (2) hot towels after the session. My therapist rubbed off my back and legs. I did the remaining parts out of decency. Then I was politely told that I can have my tea downstairs.

    When I went down, my shoes and hot tea in ceramic cup were waiting for me. The house tea was diluted with honey (or is it sugar syrup?) and too sweet for my taste. It was rightly hot, nonetheless. When it was time to pay, I engaged the person in-charge for a li’l chat. This time, the receptionist is no longer the same person who received me. He’s far from being amiable, yet still professional. If he’s consistently like he was in person vis-a-vis that in cyberspace, I don’t think he is the JC who answers threads on WPS. I gave my tip, my therapist was particularly ecstatic.

    WPS is a little too cramped, but decent. As for the therapist, I couldn’t speak for others, but mine was polite, soft spoken and professional. The massage itself was not exceptional at all but I was baffled whether: was I that stressed out that any rate of relaxation will do, or my therapist’s style was just unique that I feel perky and relaxed after? I realized it must be the subtle uniqueness.

    Note: It was mentioned somewhere that WPS has a wet area. They may be referring to the relatively large bathroom or I may have not seen it.

  • John
    09/06/2012 at 6:24 pm
    Reply

    Hello everyone,

    We would like to keep everyone posted that we have enhanced our signature massage. We are confident that you will like our signature massage even more without added cost.

    We are now offering ventosa as well as hot pack massage (modern hot stone massage technique) at very reasonable prices.

    Hope you can visit White Palace Spa soon!

    Thank you.

  • jb
    09/06/2012 at 12:05 pm
    Reply

    Nice to hear that John…

  • John
    09/05/2012 at 2:31 pm
    Reply

    Hi jb, sorry for not responding as I was traveling for the past few days. We will soon update our FB page. We have also enhanced our signature massage. Please try them out. Thanks

  • jb
    09/04/2012 at 12:51 pm
    Reply

    No updates even with the owner(s)… Is the SPA still exist, plan ko pa naman mag pa SPA this week…

  • jb
    08/28/2012 at 10:07 pm
    Reply

    Sana makapag-post na kayo ng updated pictures ng mga therapist and your SPA. Last time I visited, I saw a small food kiosk outside the SPA.

  • John
    08/27/2012 at 10:44 pm
    Reply

    Dear leo_03,

    We are sincerely sorry to hear your unfortunate experience with White Palace Spa. Rest assured that we are doing our very best to improve the quality of our service offerings, and train our therapists to display the appropriate behavior while within the premises of our spa. We can guarantee you that your experience is highly remote, and we wish to welcome you back in our spa. Please do not hesitate to email us directly at whitepalacespa@yahoo.com.ph for any concerns that you might have with the spa.

    Hi jb, thanks for your kind words. :-)

  • John
    08/27/2012 at 3:23 am
    Reply

    Hi leo_03, we are sincerely sorry to hear your unfortunate experience with White Palace Spa. Rest assured that we are doing our very best to improve the quality of our service offerings, and train our therapists to display the appropriate behavior. We can guarantee you that your experience is highly remote, and we wish to welcome you back in our spa. Please do not hesitate to email us directly at whitepalacespa@yahoo.com.ph for any concerns that you might have with the spa.

    Hi jb, thanks for your kind words. :-)

  • jb
    08/26/2012 at 10:07 pm
    Reply

    I’ve been here for 6 times already but i did not experienced as what Leo_03 said. I do hope that the management do something to improve or to avoid clients to experience what Leo_03 experienced.

  • John
    08/25/2012 at 8:12 pm
    Reply

    Good News!!!

    Employees of Teleperformance, TeleTech, Convergys, Stream, HSBC, SPi, and First Source can avail of PHP50.00 discount on all massage services starting August 27, 2012 until October 31, 2012.

    Employees of any of these Call Centers / BPO companies should present their valid Company ID to avail of this discount.

    Clients who work in other companies can avail of PHP50.00 discount daily between 2PM to 5PM.

    We look forward to welcoming you in our spa! :-)

    -White Palace SPA

  • John
    08/25/2012 at 6:06 pm
    Reply

    Hi Mike, we will put up another branch in the Manila area on or before December. We should by then be able to provide outcall/home service to Manila residents. :-)

  • Mike
    08/25/2012 at 1:24 am
    Reply

    Too bad you don’t have hotel service to Malate :(

  • John
    08/23/2012 at 1:07 pm
    Reply

    Thanks nahuel21 for your very positive feedback. Clients like you continue to inspire our hardworking therapists. I will convey your feedback to both Joel and Mark. Thanks for patronizing White Palace Spa. :-)

  • nahuel21
    08/22/2012 at 9:51 pm
    Reply

    it would be unfair to these two therapists if i wouldn’t post how good they were with their craft…so here it goes:

    2nd visit
    therapist: MARK
    the good stuff: he was very nice, gentle but firm on both the body scrub and massage.
    his massage style was new to me so i was very surprise with how effective and relaxing his stretching was. pressure of the massage was spot on!
    room for improvement: just needs some fine tuning on hitting the pressure points but other than that i highly recommend him and will request for him every time i will visit the spa
    overall rating: i raised it to a 9 out of 10 (from an 8) after having mark as my therapist

    3rd visit
    therapist: JOEL
    the good stuff: he was genuinely accomodating, knows the ins and outs of how a legitimate spa works, knows his craft, practice and applies it very well, conversational, open-minded, always checks on the customer’s welfare and whole spa experience, knows the spa’s strengths and checks on possible areas of improvement on therapists as well as the spa in general
    room for improvement: he really knows what he is doing and i do hope he continues to maintain what’s working, improve what’s lacking and manage the spa as well as he currently does
    overall rating: 10 out of 10…will definitely be a regular now! ;p

    these two therapists (though slightly different on their massage styles) have given one of the best massages i’ve ever received in all of the spas i’ve been to…i’m so glad i decided to visit it today resulting to having two options for therapists now in this spa – mark and joel!

  • jb
    08/22/2012 at 9:40 pm
    Reply

    Hope to see more pictures/updates on your FB account.

  • John
    08/22/2012 at 1:00 pm
    Reply

    Thanks JEFF! Hope to see you in your next visit.

  • JEFF
    08/21/2012 at 2:40 am
    Reply

    THANKS JOHN…4 THE RESPOND,PERO I SHOULD SAY NA MABAIT NAMN UNG DALAWANG GIRL NA RECEP KC THEY XPLAIN IT NA WALA NGA DAW KC OFF UNG MGA MALE THERAPIST AND THEY ARE VERY ACCOMODATING.

  • John
    08/19/2012 at 9:52 pm
    Reply

    Hi Job / Jeff, we have just hired 3 more therapists which should address the lack of therapists during peak hours. I guarantee you that we will exert utmost effort to provide the highest level of customer service. Thanks for your comments.

    We wish to welcome Echo, James, and Jen. White Palace Spa now has 12 male therapists and 9 female therapists.

  • Job
    08/18/2012 at 10:31 am
    Reply

    I’ve been there last night at around 7pm, I was disappointed on the reception area Medyo magulo and only 2 male therapist and only 1 is available. I do hope that the service that I experienced before will be maintained and improved instead of deteriorating.

  • JEFF
    08/18/2012 at 2:20 am
    Reply

    YUP..GALING AKO NUNG ISANG ARAW AND WALANG THERAPIST NA MALE NA AVAILABLE AROUND 3PM NA YUN..UMUWI NALANG AKO.

  • John
    08/16/2012 at 1:36 pm
    Reply

    Hi JoeyS, you may want to try our other male therapists. I assure you that they are comparatively as good as Joel and Mark.

  • John
    08/14/2012 at 1:25 pm
    Reply

    Hi JoeyS, Mark and Joel are on rest days every Thursday. They are, however, present the rest of the week.

    Hi jb, hope you can visit the spa soon. :-)

  • JoeyS
    08/13/2012 at 10:01 am
    Reply

    BTW, the styles of Mark and Joel are completely different. Mark’s is closer to thai massage while Joel has firm long strokes typically swedish.

  • JpeyS
    08/13/2012 at 9:59 am
    Reply

    Mark and Joel are excellent. My problem is that I can only go to the spa in the afternoon. There are times that Mark (prefer his stretching technics) is not there. SO far, Either Joel or Mark is there. I will be so disappointed if and when both of them are not there at opening.

  • John
    08/10/2012 at 12:27 pm
    Reply

    Hi Ian, thanks for your comments. It is good to know that you had a good massage c/o Mark. Rest assured that customer service is of prime importance to us. We will definetely look into your concern. Thanks again.

  • Raffy
    08/10/2012 at 11:16 am
    Reply

    Is that cellphone is working??? Need to reply to your costumer who asking??? Don’t ignore them those people who contact you soon that’s ur costumer…

  • Ian
    08/08/2012 at 7:24 am
    Reply

    First time I was there when the place was just 2 weks operational. I tried the signature massage, the bulky masseur placed me on the cubicle with a foam on thw floor when there were vacant beds with face holes. What’s worse is that the massage lasted only 45mins, which wasn’t even good. I didn’t complain anymore & and just told myself that I won’t be coming back. I didn’t receive that footwash & tea which I see in other comments.

    3 nights ago, my back was so painful so I went to Refresh Spa but was already closed at 2am, so I opted to try White Palace again with some apprehensions. The signature massage done by Mark was fantastic, exceeded my expectation considering my unlucky experience during my first time. My feet were washed first before the massage. However, after the massage, I waited for someone to offer me some tea. To my dismay, no one did, although it’s not a big deal. I just hope the costumer service would be more consistent to every client.

  • jb
    08/06/2012 at 11:56 am
    Reply

    I hope rain will stop now, miss ko na mag pa-spa dito. i supposed to have a massage weekly as part of my therapy, kaso nag uulan… hope i can visit this week.

  • JC
    07/28/2012 at 6:48 pm
    Reply

    Thanks tonichi. See you soon! :-)

    Thanks Anonymous for your comment. I recommend that you try the other therapists- they are equally as great as Joel. :-) Thanks for visiting the spa. :-)

  • Anonymous
    07/28/2012 at 2:04 am
    Reply

    Just had the signature massage by Joel and it was great. Joel made sure that each touch is just the right yet hard pressure. Kudos to you and may all the therapists be like you such that it will be a delightful experience each time even if you are not doing the massage yourself.

  • tonichi
    07/27/2012 at 11:10 am
    Reply

    Thank you John. I understand you also made a thread at GBT. Will text or PM you here when I finally decide to go to your place.

  • John
    07/24/2012 at 10:03 pm
    Reply

    Thank you, Paco for your very positive comment. Clients like you continue to inspire our hardworking therapists to excel more in what they do.

    Hello tonichi, you can take an FX from Lawton or from KFC across Coastal Mall going to our spa. You can also commute back from our spa to Lawton. There are FX and jeepneys 24 hours a day. Commuting should not be a problem. Hope to see you soon! :-) Thanks in advance!

  • tonichi
    07/23/2012 at 2:11 pm
    Reply

    Hi John.

    From the comments I have read above, your spa may be truly worth trying. However, I am from Manila and your place is quite far . I admit that when you gave directions to somebody to ‘take FX from KFC across Coastal Mall’ (I have been to SBCS which is exactly located there); I had the notion on how to get to your place. I just want to ask —- even it’s quite embarrassing to do so — do those FX vans traverse the same route going back to Manila (Lawton)? Do they pass by the same intersection (Lopez-Sucat) or do I just have a take cab from your place? I don’t drive to unfamiliar places and I haven’t gone to Sucat that much. I will just take the FX from Lawton going to Sucat.

    Yes, yes, I am willing to take the hassle and consider it as an adventure. But I just want to be sure that I will get a ride back home. I hope this is not to much to ask as I really want to try your place and your services. Another question, up to what time are those PUVs (FX) availabl? It would be my first time (in a Sucat-based spa) and aside from the anticipated relaxation, I also want to have a peace of mind, without worrying how to go back home.

    Thank you. Hoping for your reply and hoping to see your place really soon.

  • Paco
    07/21/2012 at 2:46 pm
    Reply

    I’ve been there last night and tried their signature massage. It was indeed beyond my expectation. The location is nice with ample parking. The place is decent, clean and very relaxing. And the massage done by Joel is really superb! I will definitely be your regular customer. Keep it up!

  • John
    07/20/2012 at 1:23 pm
    Reply

    @jr, We have several female therapists (Kath, Tin Tin, Tam, Cassandra, Queen, Lyka, and Lorna). They are equally as good as our male therapists.

    @ Yohann: See you soon! :-)

  • Yohann
    07/20/2012 at 12:28 am
    Reply

    @jb: it’s okay. i appreciate the apology and i’m sorry if I seemed upset.

    @John: yeah, i haven’t been there for months and i did notice the difference. i appreciate all your efforts to improve things in this spa. im already looking forward to my next visit.

  • John
    07/19/2012 at 7:35 pm
    Reply

    Hi Jay, thanks for your comment. Joel is our Trainer and he is indeed commendable with his craft. Thank you and we look forward to your next visit.

    Hi jb, you can surely bring your towel. There shouldn’t be any issues with us. Thanks for visiting the spa.

    • jr
      07/20/2012 at 1:40 am
      Reply

      Hello John, thanks for replying. but I’m looking for female therapists? Is there any?
      or is it just joel?

  • jb
    07/19/2012 at 10:32 am
    Reply

    @Yohan.. just asking… i did not tell na ikaw yun. Di rin ako yung tinutukoy mo, i was in the spa that day at 8pm. well, kung hindi ikaw yun, its fine. sorry, if i offended you.

    @john..thanks for the assurance. But, i have an OCD kasi.. well, its better siguro na magdala ako ng towel for draping if ever i am nude during massage. sana di kayo ma-offend besides its customer satisfaction naman…

  • Jay
    07/19/2012 at 9:25 am
    Reply

    I went there last night and highly recommend Joel. He has a very gentle nature, but strong massage technique. He is the trainer and it shows. The warmth of his hands was so soothing to my skin. I will definitely be going back. Thanks for making it worth my drive through Sucat traffic.

  • Yohann
    07/17/2012 at 5:50 pm
    Reply

    @jb: I was there about 12:30am. “Yung maingay at may kausap sa cp”. Hanep sa judgment ah. No, i never used my phone to call / receive calls the entire time I was there. I was in the room with an actual bed. We were supposed to use that room with mattress on the floor but someone was already using it.

    I’m so tempted to ask you: Ikaw ba yung matabang kalbo na nasa waiting area nung paalis na ako? (For the record, may nakita ko talaga yang taong yan nung paalis ako / “ikaw”.)

  • John
    07/17/2012 at 1:22 pm
    Reply

    Thanks Yohann for visiting the spa and for your kind words. :-)

    Our therapists had to go through upskilling, and we actually modified the sequences of our signature massage about a month now.

  • John
    07/17/2012 at 1:19 pm
    Reply

    hi jono, yes, our mobile number is still active. I will request our receptionists to be more prompt in responing to text messages. Thanks

  • John
    07/17/2012 at 1:17 pm
    Reply

    Hi jb, don’t worry being nude because we do not recycle towels and linens. We change towels and linens immediately every after client. :-)

  • jono
    07/17/2012 at 8:15 am
    Reply

    i just keep reading others comment…some said with sensual massage, i just wonder why there is no sensual massage listed in your services? do you offer sensual massage? how much is the rate? thanks. hoping for your response

  • jb
    07/16/2012 at 5:29 pm
    Reply

    want to try to be nude next time but i have a hesitation to do that thinking that the towel used for draping is not new/newly changed.

  • jb
    07/16/2012 at 5:26 pm
    Reply

    100th comment… Yohann, what time ka nasa spa last friday. Ikaw ba ung maingay at may kausap sa cp mo during massage. then sa floor bed ka…

  • jono
    07/16/2012 at 5:11 pm
    Reply

    hi. active po ba un mobile no nyo nakapost? wala po kase sumasagot kahit sa text…

  • Yohann
    07/16/2012 at 10:07 am
    Reply

    CORRECTION: *And to think I got the SAME therapist

  • Yohann
    07/16/2012 at 10:06 am
    Reply

    Went there again last Friday night. I was greeted by a suspiciously good looking receptionist dressed in white polo. He looked like he was dressed to party rather than work. Didn’t talk to him much. I tend to fumble and shut down whenever I’m facing someone cute. I just sat in those huge soft chairs and waited for the massage.

    Massage was excellent. It’s been months since my last visit and it felt like the massage actually improved. And to think I got the therapist. I wouldn’t be surprised if they had an up skill training I didn’t know about.

    Anyway, keep up the good work!

  • John
    07/15/2012 at 9:13 pm
    Reply

    Hi Jb, it really depends on your preference. In my case, I go nude whenever I get a massage..

  • FumAnesseBees
    07/15/2012 at 5:37 pm
    Reply

    Dogs, cats, hamsters, fish, parrots – who do you prefer? Or maybe what that odd animals – snakes, crocodiles, lizards, monkeys?

  • jb
    07/14/2012 at 2:14 pm
    Reply

    During massage, is it better to wear a boxer shorts, brief or nothing (nude)?

  • Dave
    07/11/2012 at 5:47 am
    Reply

    may massage na lingham po dito?

  • John
    07/10/2012 at 1:06 am
    Reply

    Hi Anonymous007, our therapists are equally good. We do not allow therapists to handle clients without being rigorously trained.

    Our male therapists are: Joel, Rendell, Mark, Bryan, Chad, Jhiro, Jomar. Our female therapists are: Kath, Cassandra, Tam, Tin, Queenie, Lyka, and Lorna.

  • John
    07/10/2012 at 1:00 am
    Reply

    Hi JoeyS, I am sorry to hear about your experience. Our therapists usually offer tea after massage. Please send your contact number in our e-mail address whitepalacespa@yahoo.com.ph so we can make it up to you. Rest assured that your experience is highly remote, and that we will continue do our best to provide excellent customer service. Thank you again for your feedback.

  • JoeyS
    07/09/2012 at 7:30 am
    Reply

    Went a third time. EArly afternoon. SOmehow the service was not as warm. No sitting in the waiting room, no welcome tea, no washing of the feet, etc.

  • Anonymous007
    07/08/2012 at 9:39 pm
    Reply

    Sinu-sino na line-up for your therapists? Who do you recommend for both male and female?

  • John
    07/07/2012 at 6:49 pm
    Reply

    Hello everyone! I have uploaded pictures of our new male and female therapists. You may search White Palace Spa on Facebook or type in http://www.facebook.com/#!/pages/White-Palace-Spa/206740819444556. We now have 8 male and 9 female therapists.. Thank you..

  • jb
    07/06/2012 at 11:17 am
    Reply

    I visited the place once again last night. My third visit. I was handled by Chad. The massage is okay and always asked if the pressure is okay. Medyo nakulangan lang ako sa leg part ng massage but the back massage is excellent. Looking forward to visit again, will try another therapist. Already tried Mark, Jomar and Chad.

  • John
    07/05/2012 at 3:00 pm
    Reply

    Hi jb, a tip of PHP100 should be fine. In my case, I give a tip of PHP200 if the massage that I get is really good.

  • maki
    07/04/2012 at 9:58 pm
    Reply

    Thanks john, i will try to visit again soon.

  • John
    07/04/2012 at 6:28 pm
    Reply

    Hi Maki, yes, Rendell is still connected with the spa. He is currently observing an 8pm to 7am shift. Rotation of shifts happen every Sunday. Our therapists observe two shifts: 2pm to 1am, and 8pm to 7am. Thanks

  • jb
    07/04/2012 at 3:09 pm
    Reply

    any idea, how much tip should be given? i usually give 20-30% of the total services availed.

  • maki
    07/03/2012 at 6:03 pm
    Reply

    John, is rendell still working in your spa, the last tym i went der he’s not der.

  • John
    07/03/2012 at 1:41 pm
    Reply

    Hi joey03, I am sorry to hear that you have concerns about the spa. Please feel free to email us at whitepalacespa@yahoo.com.ph so we can address your concern appropriately. Thank you.

  • jb
    06/27/2012 at 4:42 pm
    Reply

    want to try Joel next time. i like more on swedish.

  • JoeyS
    06/26/2012 at 3:33 pm
    Reply

    Went twice. Joel and Mark are both very very good but with different styles. Joel is Swedish in approach. Mark has a touch of Thai.

  • John
    06/26/2012 at 1:21 pm
    Reply

    Hi jb/glen: Our therapists actually observe 2 shifts : 2pm to 1am, and 8pm to 7am. Rotation of shifts happen every Sunday of each week. It is best to call the spa before your visit to know the schedule of your preferred therapist. Our landline number is (02) 799-8728 / or you can text 0947-937-5584.

    Hi yoyo, thanks for your feedback. Just like any other spa, we follow a certain “line-up” for our therapists to ensure that everyone is given equal chance to handle clients. We however, honor requests from our clients of their preferred therapists. Our suggestion is for you to either call us or text us if you intend to make an appoinment, and mention the name of your preferred therapist or you can also mention it to our receptionist-on-duty. We look forward to your next visit. Thank you.

  • jb
    06/26/2012 at 10:25 am
    Reply

    ano ang schedule ni joel. want to try.

  • robert
    06/26/2012 at 12:44 am
    Reply

    Hi John, is it advisable to call your office first and make reservation to ensure that a preferred therapist is available on a specific date and time? Appreciate your prompt reply. Thanks.

  • curious guy
    06/25/2012 at 12:27 am
    Reply

    but nawala yong comment ko d2 haiz….

  • yoyo
    06/24/2012 at 3:25 pm
    Reply

    Went to the spa twice. over all it’s a commendable spa with courteous staff and therapists but what i dont like about this spa is that they didnt allow me to choose my perferred therapist.

  • Miller
    06/24/2012 at 12:44 am
    Reply

    Had a superb massage courtesy of Joel.. I’ve tried other therapists and what I particularly like about this spa is the consistent quality of its massage services. Good job!

  • glen
    06/23/2012 at 3:02 pm
    Reply

    ano bang shift (time) ni Joel, Chad at Bryan?

  • jb
    06/23/2012 at 8:45 am
    Reply

    is it okay to post your shift schedule time and corresponding therapist?

  • John
    06/21/2012 at 5:36 pm
    Reply

    We have received very good feedback from our clients on the massage services rendered by our female therapists. Please try Kath, TinTin, Queen, Tam, Ivy, Lorna and Lyka. Thank you.

  • John
    06/21/2012 at 12:28 pm
    Reply

    Hi Maki, that would be Rendell. We have other therapists that can handle you who are equally as good as Rendell.

  • josh
    06/19/2012 at 9:54 am
    Reply

    better try all the masseur/masseuse and just compared their craft, besides looks does not matter in massage. My first visit, i was handled by Mark, and the massage is great, my next visit, Mark will be okay or maybe i will try another one. I really appreciated white palace for their genuinely focusing on the quality of service – and not on the other thing.

  • maki
    06/18/2012 at 9:49 pm
    Reply

    John, i just want to know what is the name of the masseur on ur facebook taken at the main door the 2 masseur esp. the one on the left side. I want to visit ur spa anytime this week and i want to try his massage. Thanks.

  • John
    06/18/2012 at 2:20 pm
    Reply

    Hi Colman- Thank you and we hope to see you again at the spa.

    Hi Toffer- Only few of our clients would prefer us updating our Facebook page with pictures of our new therapists. Majority of our clients however would like us to just keep them posted of promos or relevant announcements and are discouraging the spa from posting pictures of our therapists as they would not want our therapists to be pre-judged based on how they look instead of how good they are with their craft which is essentially a noteworthy point. Rest assured however that all of our therapists are very presentable. :-)

    Hi Josh- Thanks for your comment. Glad to be of service to you.

  • josh
    06/16/2012 at 7:12 pm
    Reply

    Just visited the spa last night and i found it great. looking forward to visit again. Medyo nilamig lang ako

  • toffer
    06/16/2012 at 1:34 pm
    Reply

    please update your website.
    masseur here are ok.magalang lahat.
    need more training sa massage lalo na sa back kasi yun yung pinakamadali
    pero passable nmn yung massage
    babalik pa ako because of the friendly corteous staff

  • Colman
    06/13/2012 at 8:33 am
    Reply

    John – thanks, but I won’t bother emailing just to get the PhP50 back. Appreciate your reply. Hopefully it won’t happen again. Cheers.

  • John
    06/11/2012 at 2:36 pm
    Reply

    Hi Colman, thank you for bringing this matter to our attention. Please email me your contact information at whitepalacespa@yahoo.com.ph. I will send you a private message which you would need to show to get your PHP50.00 back on your next visit to the spa. Please accept our apologies. See you again at the spa. :-)

  • Colman
    06/09/2012 at 4:10 pm
    Reply

    Sorry, that is 4:40 P.M.

  • Colman
    06/09/2012 at 4:08 pm
    Reply

    John, I went to your spa sometime last week at 4:40 om, yet I was charged for the full rate for 1-hour Swedish massage. I understand it should only be for PhP250, correct? I didn’t bother asserting that I should technically still qualify for the discount. Although it’s only PhP50, yes, it’s the principle of the whole thing. Thank you.

  • John
    06/08/2012 at 12:46 am
    Reply

    Sorry, my bad. We are open from 2pm to 7am, daily. :-)

  • Manuel
    06/06/2012 at 10:10 pm
    Reply

    2pm to 7pm??? Mmm probably 2pm to 7am. :D

    Liked your fb page but seems like no one is updating it anymore.. I hope you could add pics of your new therapists.

    Thanks?

  • josh
    06/06/2012 at 11:04 am
    Reply

    Please check your operating hours – 2pm-7pm, is it not 2pm-7am?

  • John
    06/05/2012 at 1:54 pm
    Reply

    Hi nahuel21, I am sorry to hear that you have not been given a free loyalty card. Please request the receptionist-on-duty to give you a loyalty card on your next visit.

    Hi Jan, if you are coming from Alabang you can take SLEX or the service road and exit at the Sucat toll gate. From Sucat, just head straight and you will pass by Jaka Plaza. Continue until you reach the intersection of Sucat and Lopez Drive right before the new SM Hypermarket. Turn left and you will see a 7 Eleven Store. White Palace Spa is approximately 3 minutes walk from 7 Eleven. The spa is very near the BF Homes gate in Lopez and the Lopez Village.

    If you are driving, I suggest you take the BF Homes gate near Toyota Alabang. Exit at the BF Homes gate near Lopez Village.

    Hi josh, thanks for your feedback and I agree that quality always has a price. We maintain quality service while keeping costs very minimal. :-)

    Hi alex, 1. You may take an FX or a Jeepney bound for Sucat at the KFC branch right across the Coastal Mall.

    2. Drop off at the nearest intersection from the new SM Sucat Hypermarket. You may also instruct the driver to drop you off at Lopez Drive.

    3. From Lopez Drive and Sucat intersection, you will find a 7 Eleven store. White Palace Spa is about 5 minutes walk from the 7 Eleven Store.

    4. Continue walking until you pass by Petron. White Palace Spa is beside Petron.

    Hope this helps. We look forward to welcoming you at our spa.

    Hi idonmay, 2pm to 7pm, is our new operating hours, and we are open daily. We started with the new operating hours about a week ago.

    Hi Joncy, I look forward to seeing you at the spa. Take care! :-)

  • Von
    06/04/2012 at 10:32 pm
    Reply

    Please update your fb account with the pics of your massuer/massues.. Thanks!

  • Joncy
    06/04/2012 at 10:29 am
    Reply

    John, will visit WP next week.. Wish to meet u there.. :)

  • idonmay
    06/03/2012 at 4:14 am
    Reply

    operating hours displayed here is not right they’re not open monday to sunday, i went there sunday morning around 3am and it’s close.. so i just went to a nearby massage.

  • alex
    06/01/2012 at 10:53 pm
    Reply

    Hi I tried looking for your spa last night, to no avail. Can I ask for specific instructions if I’m coming from Cavite? Thank you

  • josh
    06/01/2012 at 10:32 am
    Reply

    I think the price is good. most spa with lower rate tend to have a “bad” reputation. Kung sobrang baba ang rate parang there is something happening inside. THe most important factor for SPA is the consistent quality service.

  • Jan
    06/01/2012 at 9:50 am
    Reply

    How do I get there coming from Alabang?

  • nahuel21
    06/01/2012 at 12:02 am
    Reply

    hey John!

    looking forward to that renovation! though i didn’t get a free loyalty card :(

  • John
    05/31/2012 at 2:02 pm
    Reply

    Hello spattic, here are directioons if you are commuting from Coastal:

    1. You may take an FX or a Jeepney bound for Sucat at the KFC branch right across the Coastal Mall.

    2. Drop off at the nearest intersection from the new SM Sucat Hypermarket. You may also instruct the driver to drop you off at Lopez Drive.

    3. From Lopez Drive and Sucat intersection, you will find a 7 Eleven store. White Palace Spa is about 5 minutes walk from the 7 Eleven Store.

    4. Continue walking until you pass by Petron. White Palace Spa is beside Petron.

    Hope this helps. We look forward to welcoming you at our spa.

    Thanks

  • John
    05/31/2012 at 1:53 pm
    Reply

    Hi nahuel21, thank you for your kind words. :-) Allow me to provide a response for the specific items that the spa would need to improve on:

    Scrub area- We will soon be opening a coffe/tea shop outside of our spa. This would mean that the two rooms currently occupied by our therapists at the ground floor area will be converted to a wet area, and that our therapists will occupy another room adjacent to the coffe/tea shop.

    Massage bed with face hole: only two of our rooms have massage beds without face hole. The rest of our massage rooms have beds with face hole.

    Price: Rest assured that we will continue to evaluate the price of our services keeping in mind how our prices fare with our competitors. We have a daily promo of PHP250 for an hour of massage, and all of our service offerings are discounted by PHP50.00 between 2PM to 5PM (daily). The regular price of an hour of massage is PHP300 which is relatively cheaper than a lot of spas in the BF Homes area. We also have packages at very reasonable prices. We are also giving out free loyalty cards for our patrons which entitles them to a free 1 hour massage on their 11th visit. The objective of which is to increase customer loyalty while at the same time cushioning the impact of the cost of our services.

    Thank you for you comments, and we hope to see you again at White Palace Spa. :-)

  • spattic
    05/31/2012 at 8:14 am
    Reply

    from costal how can i get there.. im looking forward to try your massage

  • nahuel21
    05/29/2012 at 6:20 pm
    Reply

    tried out White Palace today for the first time…
    therapist: bryan
    good stuff:
    – location is very good, easy to find
    – reception and receiving area is very good as well
    – masseurs are very accomodating
    – body scrub was great
    – massage was very good
    – room size is adequate
    – ventilation is enough as well
    – assigned therapist attended to my needs me very well (from the scrub, massage then offered tea after)
    – the tea was SO GOOD! said it was imported from australia…great way to cap off the massage

    not-so-good:
    – scrub area was not so good space-wise
    – no massage bed with face hole (only mattresses on the floor)
    – still a little pricey (i’m a member in banahaw heals spa)

    overall rating: giving it an 8 out of 10! will definitely recommend to friends and come back again! ;p

  • John
    05/27/2012 at 4:46 pm
    Reply

    White Palace Spa has just hired 1 male and 2 female therapists.. The spa now has a headcount complement of 14 therapists (7 male, 7 female).. White Palace Spa welcomes Jiro, Lyka and Lorna.. Please try them out.. Thanks

  • Kit
    05/26/2012 at 5:53 pm
    Reply

    To White Palace Spa Management: Please give an award to Bryan.. If you have a category for best in sensual massage I’d definitely give that award to him without a doubt.. I was all smile after my massage.. Haha

  • Tolits
    05/23/2012 at 4:13 pm
    Reply

    There are a lot of spas sprouting in the Southern part of Metro Manila but White Palace Spa is one of a kind. The therapists really know their craft. Hope the spa can maintain the same level of service for years to come. Great job!

  • John
    05/21/2012 at 3:29 pm
    Reply

    Like White Palace Spa’s page on Facebook http://www.facebook.com/#!/pages/White-Palace-Spa/206740819444556 and have a chance to win 1 hour body massage and 45 minutes body scrub and body wash treatment. One (1) lucky winner will be chosen weekly. Thanks!

  • MON
    05/21/2012 at 2:27 pm
    Reply

    Hello, I tried Joel and Mark and super galing nila sa massage. Magaling din si Chad, Rendell, and Bryan but I would say Joel and Mark are the best therapists of White Palace Spa. Try nyo sila hindi kayo mabibigo.

  • k
    05/17/2012 at 9:54 pm
    Reply

    wat do u mean by the sensual massage? wala kc dun sa list nyo. how is it done? tnx

  • peter
    05/17/2012 at 5:31 pm
    Reply

    I contacted the spa for a home service as I was lazy to head out last night. The therapist who came over to my place is Joel. I believe he is the spa’s newest addition to its roster of therapists working mid shift. I have tried Chad and Jomar before, but nothing compares the massage that I got from Joel. The strokes are unique in a way applying acupressure appropriately. The 1 hour and 30 mins massage was very relaxing. I highly recommend Joel. Great job to the management of the spa.

  • John
    05/17/2012 at 1:43 pm
    Reply

    Thanks Sir GiL for your feedback. We are happy to hear that you are satisified with the quality of our massage.

    Rest assured that we will look into your concern.

    See you at the spa.

  • GiL
    05/16/2012 at 6:07 pm
    Reply

    I was impress by the massage they have done,but I was really disappointed sa massuer who have done it” BRYAN” name nya ang taas nya mag-price 1500php for a sensual massage pero ok lng un pera lang naman un,but I was surprice when I visit for the second time,iba ang massuer na nag-handle sa akin he also done the sensual massage na hindi nya ako inalok ng price,kaya nung ntapos ung massage I decided na bigyan sya ng magandang tip.I give him the half price that I gave to” BRYAN” ay nga pala”
    RENDSEL”name nya,he was so excellent in massage.thanks

  • John
    05/15/2012 at 3:31 pm
    Reply

    White Palace Spa’s operating hours will be from 2PM to 7AM daily starting May 17, 2012.

    Visit White Palace Spa between 2PM to 5PM to avail our daily promo of PHP250 per hour massage and PHP50.00 discount on all services.

    See you there!

  • John
    05/15/2012 at 3:24 pm
    Reply

    Hi Sir Gino, our clients are given the option to either be naked while getting a body wash/body scrub treatment or they can be given disposable underwear.

  • gino
    05/14/2012 at 9:30 pm
    Reply

    I am little bit new with body wash and scrub, how do your body wash or scrub done – totally naked?

  • John
    05/14/2012 at 5:03 pm
    Reply

    White Palace Spa welcomes its new therapists: (Male) Joel, and Mike

    (Female) Kathlyn and Nikki.

    Please try them out. Joel is also our spa’s trainer.

  • John
    05/14/2012 at 3:37 pm
    Reply

    Hi Sir Jake, I have uploaded pictures of White Palace Spa,and pictures of our male and female therapists. You may search White Palace Spa on Facebook or type in www.http://www.facebook.com/#!/pages/White-Palace-Spa/206740819444556. Thank you.

  • John
    05/09/2012 at 1:07 pm
    Reply

    Thanks Joncy! See you soon! :-)

  • anonymous
    05/08/2012 at 11:34 pm
    Reply

    I saw the owner, he’s cute, I love him na, pwede ba siya mag massage saken?:)

  • Joncy
    05/08/2012 at 5:47 pm
    Reply

    John, jones here.. congrats sa bago mong endeavor.. wish you goodluck my dear friend.. :) I will be visiting your SPA anytime soon.. :)

  • John
    05/08/2012 at 2:54 pm
    Reply

    Hi Sir hb, you may take an FX or a jeepney ride from Shopwise and request the driver to drop you off at Lopez Drive. White Palace Spa is approximately 70 meters away from the Sucat and Lopez intersection.

    Hi Sir jake, the spa is still in the process of creating a website for our spa. I will upload pictures of our spa and our therapists on Facebook over the weekend.

  • jake
    05/07/2012 at 4:40 pm
    Reply

    may piture kau ng place?

  • John
    05/07/2012 at 12:49 am
    Reply

    Hi Sir JB, yes our male therapists can perform body scrub services to our male clients. Thank you for inquiring.

    • hb
      05/07/2012 at 11:22 am
      Reply

      plan to visit your spa next week, pero ano ang pwedeng sasakyan from shopwise bf homes?

  • John
    05/05/2012 at 2:42 am
    Reply

    Hello, everyone! Like our spa on Facebook and get a chance to win a free body massage or body scrub. Two lucky winners will be selected weekly. Thank you.

    Must try female therapists: Che, Cha, Tum, Tintin and Queen

  • jb
    05/04/2012 at 11:06 am
    Reply

    can your male therapist do the body scrub?

  • John
    05/03/2012 at 12:57 am
    Reply

    Thanks for your comments. Keep it going. We would not know our strenghts and areas for development without your objective comments. Have a great week, everyone! :-)

  • randall
    05/02/2012 at 10:06 pm
    Reply

    hehehe… Been here two times…But, let us be be true to our comments….. all the hype in this discussion are higher than sky to reach. The truth is, its new. it’s cold and the masseurs are the same guys who’ve handled you in sucat/alabang area. it’s just one of those you’ve been to. Nothing high tech as one claimed (tell what made it so? hahaha!), nothing fab, nothing great! It very much like the others in the rim of sucat, nothing to rave about! . Pwede na for a quick relief of stress pain and because of that I will still go back and avail their services… Its just two my blocks down the road where I live.

  • Mario
    05/01/2012 at 5:36 pm
    Reply

    I tried the spa’s signature massage and I in fact liked it very much. The therapist who handled me was Jom. More than the massage was the feeling of relaxation that I got after stepping out of the spa. I highly recommend this spa and I am surely coming back. I heard Chad is also a must try therapist…

  • aris
    04/27/2012 at 1:46 pm
    Reply

    i went here two days ago. i tried the signature massage. nothing special with this kind of massage. very very disappointed. the therapist name is jom. he tries to convince me with the sensual massage but i did not try it. i’m not coming back.

  • John
    04/25/2012 at 1:59 pm
    Reply

    Hi Ms. Rea, we do not have eat all you can packages but what we can offer our customers is a complimentary bottomless tea (hot and cold). :-)

    Hi Sir Leo, our 1 hr-massage is PHP250 (between 4pm to 6pm), and PHP300 between 7pm to 4am. It is comparatively cheaper than a lot of spa’s in the Paranaque area. It can be a lot cheaper if you opt to avail our spa packages. :-)

  • Leo
    04/23/2012 at 11:01 pm
    Reply

    quite expensive but worth the try.

  • rea
    04/23/2012 at 11:12 am
    Reply

    my friend told me that this spa is good, may i ask if there is an eat all you can in your packages offered?

  • John
    04/21/2012 at 5:40 pm
    Reply

    White Palace Spa now has free wifi. Visit our spa and surf the net for free. Our landline number is 799-8728 and mobile number is 0947-937-5584. Thank you!

  • John
    04/17/2012 at 1:58 pm
    Reply

    White Palace Spa is now giving away Loyalty Cards for its patrons for free. Avail of the spa’s services 10 times and get a 1-hour free massage on your 11th visit..

  • John
    04/15/2012 at 4:00 pm
    Reply

    Bring 4 of your friends, and you’ll a get a free 1 hour massage at White Palace Spa.. The spa is open from 4pm-4am daily.. We have male and female therapists.. Thanks!

  • John
    04/15/2012 at 12:30 pm
    Reply

    Hi sir Jay, our spa is beside Petron and very near Lola Idang’s. Our spa is located at the new RF Lopez Building, just before the bridge along Lopez..

  • Jay
    04/14/2012 at 10:06 am
    Reply

    Is this located at the same building where LOLA IDANG’s Lopez is located?

  • Mike
    04/14/2012 at 2:22 am
    Reply

    Sobrang ok massage ko kanina. I was handled by Rendell. Siguradong babalik ako dito.

  • John
    04/12/2012 at 9:19 pm
    Reply

    Hi, come and visit White Palace Spa and get a loyalty card for free. Avail of our services 10 times and you’ll get a 1-hour free massage on your 11th visit.aILY

    DAILY PROMO: PHP250 for 1 HR MASSAGE (4pm to 6pm)

    Male Therapists: Chad, Bryan, Rendell, and Jom. We are currently hiring additional male therapists.

    Female Therapists: Tin Tin, Charlotte, Queen, Joan. We are also hiring additional female therapists.

  • Mike
    04/12/2012 at 3:19 am
    Reply

    I tried the spa’s signature massage and it was way relaxing than I expected. The spa’s facilities/amenities are state-of-the-art. The spa is also clean and well-maintained. I will surely come back!

    By the way, the male therapist who massaged me was Chad.. :-)

  • Mike
    04/12/2012 at 3:10 am
    Reply

    I tried the spa’s signature massage, and I would say it was way relaxing than what I expected. The spa is clean and the amenities/facilities are state-of-the-art. I will surely come back. By the way, the name of the male therapist who massaged me is Chad..

  • John
    04/10/2012 at 1:46 am
    Reply

    Hi Sir Jeff, we are in the process of contracting the services of a web designer to create our spa’s website.

    Here are our basic services that might interest you:

    White Palace Signature Massage (75 mins)
    Swedish Massage (60 mins)
    Shiatsu Massage (60 mins)
    Foot and Leg Massage (60 mins)
    Foot Spa (45 mins)
    Body Scrub (45 mins)
    Body Wash (30 mins)

    We also offer packages for discounted rates.

    We have male and female therapists.

    We look forward to welcoming you in our spa. Thank you for your inquiry.

  • Jeff
    04/09/2012 at 11:25 pm
    Reply

    hello, i am a BF homes resident ans interested in availing of your services, do you have a website perhaps? i would prefer a female therapist. this would also be my first time.

  • John
    04/08/2012 at 1:02 am
    Reply

    Thanks for the kind words, Sir Yohann! It means a lot to us (management) and most especially to our hardworking therapists to hear outstanding reviews about our spa. Rest assured that we will continue to strive even harder to provide excellent customer service.

    We look forward to seeing you again.. :-)

  • Yohann
    04/06/2012 at 10:34 pm
    Reply

    I was cynical when I read the comments by CJ above. It sounds like it was written by someone who works at the spa. I apologize for the presumption. But this place is “proximity-friendly” so I decided to try it out.

    My first impression was not good. There where therapists hanging right outside the spa. Not a good sign. But that’s where the negative review ends. The rest of my experience there was great! For a relatively cheap massage, they start of by washing your feet before leading you to your room. I got their signature massage. It was excellent! It parallels the one I got at Amistad in Quezon Ave. Probably better. But the impressive massage aside, what I really liked was… ang bait nung therapist! I’m not sure kung natsambahan ko lang siya. But he was so nice. He didn’t talk much. He just occasionally asked how the massage is:

    Therapist: Sir, okay ba yung massage?
    Ako: Sobrang okay (I was not kidding)
    Therapist: Masaya na po ako sa “okay” lang.
    Ako: Ah, o sige. Okay lang pala yung masahe.
    Tawa siya.

    Hindi rin siya garapalan. Hindi rin malaking tip ang habol nya. That’s why I’m sure I’ll be back to the place. Now going back to being cynical me, hindi ko alam kung sinwerte lang ako sa kanya, or maybe ganito lang sila kabait kasi bagong bukas yung spa. But I hope I’m wrong. I hope they are able to pull this off continuously. Best wishes to the management of this spa! I’ll definitely be back!

    Oh, pagalis ko. Hindi na tumatambay yung mga therapists sa labas. So baka I just caught them on their break or something. I hope…

  • CJ
    04/03/2012 at 8:01 pm
    Reply

    I was told that White Palace Spa will be open this Holyweek. I can’t wait to treat myself to a good massage and body wash and scrub.

  • CJ
    04/03/2012 at 7:42 pm
    Reply

    One of the best spa in town.. This spa knows the art of customer service.. I love the spa’s signature massag.. The spa also offers packages at very reasonable prices.. The therapists are all gorgeous! :-) I will surely visit this spa as often as I can.. :-)

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